Guest RickJ Posted August 4, 2021 Report Share Posted August 4, 2021 I have had repeated trouble with the software and have had to call tech service for them to fix it which they have on two occasions. I can manipulate the program somewhat and prefer to do this myself rather than have them do it remotely: 1) I would like to know where the images are stored in the files as it has now been two times where I get the database showing the actual entries to my collections but without the images yet I have identified that these images exist in the software but are probably not in the right folder to be read by the data base, and 2) I have been able to transfer the software to my new computer with larger hard drive successfully this time but not the actual data base that I have saved. I need to know how to import the actual stampdata file into the new program so that it reads from it. Any suggestions would be appreciated. Thanks. Quote Link to comment Share on other sites More sharing options...
admin Posted August 4, 2021 Report Share Posted August 4, 2021 Hi, we have a couple videos on these subjects on our YouTube channel the 2nd half of this video should explain how to move data file to a new computer. If you have any more questions, please let me know. Quote Link to comment Share on other sites More sharing options...
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