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Update available but problems installing update


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Hi I just tried updating StampManage 2021 and it says that there is a new update available, however when I attempt to download it I get several errors including:

Failed to open output file.

The exception unknown software exception (0xc0000409) occurred in the application at location 0x00000000002EDD2C.

Click on OK to terminate the program.

I keep getting this Initializing....'irsetup.exe - Application Error and don't know why.

Is there a way to get around this error because it downloads to 100% but then I get these errors.




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