Guest Rick Posted September 30, 2021 Report Share Posted September 30, 2021 I am unable to save images to a record. I've been having this problem for months. I've tried every means to attach an image. I see the image in the record after its selected, but it wont save with the image. Any thoughts would be appreciated. Quote Link to comment Share on other sites More sharing options...
admin Posted September 30, 2021 Report Share Posted September 30, 2021 Hi, if you select FILE > GO TO IMAGES FOLDER from the main menu, does the program open a valid folder? If so, this problem is usually because the user does not have permissions to write to that folder. Try running HomeManage as Administrator, does the problem continue. Right mouse click on the program icon and select RUN AS ADMINISTRATOR from the popup menu. Quote Link to comment Share on other sites More sharing options...
Guest Rick Posted September 30, 2021 Report Share Posted September 30, 2021 Thanks for the reply. Yes, it opens a valid folder with the images. I ran as Administrator, problem remains. Other thoughts? thanks Quote Link to comment Share on other sites More sharing options...
Guest Access Rights Posted October 2, 2021 Report Share Posted October 2, 2021 Looks like my access writes is "owner". Quote Link to comment Share on other sites More sharing options...
koplowitz Posted October 7, 2021 Report Share Posted October 7, 2021 Hello Administrator. Do you have any other Suggestions? Thank you Quote Link to comment Share on other sites More sharing options...
admin Posted October 7, 2021 Report Share Posted October 7, 2021 have you ever been able to add images? you mentioned that FILE > GO TO IMAGES FOLDER opens a folder with image files. where those image files created with HomeManage before the problem started. We have seen cases where a user anti-virus prevents files from being written. Is that a possibility in your case? Quote Link to comment Share on other sites More sharing options...
koplowitz Posted October 8, 2021 Report Share Posted October 8, 2021 Yes, image files created prior to problem starting. Disabling anti-virus seems to allow files to write! Must I do that each time or is there a fix for that? Does new version have a fix? Thanks so much admin 1 Quote Link to comment Share on other sites More sharing options...
admin Posted October 11, 2021 Report Share Posted October 11, 2021 If you anti-virus is prohibiting files from being written to a folder we have no power to override that. There should be a way in your anti-virus to exclude the images folder from being set to read-only. Quote Link to comment Share on other sites More sharing options...
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