Guest dejota@btinternet.com Posted October 3, 2021 Report Share Posted October 3, 2021 I have just installed the 2022 upgrade of Home Manage and purchased a scanner which I have connected correctly but after scanning in the bar code which appears in the correct position and clicking on look up - nothing happens Quote Link to comment Share on other sites More sharing options...
admin Posted October 4, 2021 Report Share Posted October 4, 2021 Hi, I believe we emailed you about this. If you can post here or email some barcodes that are not working we will take a look. I believe you are outside of the USA, the barcode lookup will soon have the option to search Amazon UK and Amazon in other countries, that could be the issue Quote Link to comment Share on other sites More sharing options...
Guest steve Posted November 13, 2021 Report Share Posted November 13, 2021 I have the same problem with update 2022 and the update version. The scanner works every where but not in the box that the scanned info need to go. I have not heard back on what they have done about this. I uninstalled and reinstalled and it stilol did not work. Maybe I should go back to version 2019. At least that version worked. Quote Link to comment Share on other sites More sharing options...
admin Posted November 16, 2021 Report Share Posted November 16, 2021 Hi, not sure what is going on. Can you enter a UPC manually and then click the ENTER key. Same problem? if so, are you seeing any sort of "barcode not found " error? Quote Link to comment Share on other sites More sharing options...
Guest barcode Posted January 4, 2022 Report Share Posted January 4, 2022 i enter barcode after barcode, they don't enter, do you add the faces or the leading or trailing number. ? is there a new program that used a different source for barcode entry Quote Link to comment Share on other sites More sharing options...
admin Posted January 5, 2022 Report Share Posted January 5, 2022 21 hours ago, Guest barcode said: i enter barcode after barcode, they don't enter, do you add the faces or the leading or trailing number. ? is there a new program that used a different source for barcode entry Hi, which version of HomeManage do you have? if not 2022 can you email sales@libertystreet.com we can reply with instructions. Quote Link to comment Share on other sites More sharing options...
fsheff Posted March 8, 2022 Report Share Posted March 8, 2022 7 March 2022: Somewhere I saw a "Go to Preferences and click..." to set the source of Barcode Lookups. I can't find a place in "Preferences" that yields such a possibility. I'm on 2022, had some success with Amazon.com items previously, but now, not so much. Thank you for your attention. admin 1 Quote Link to comment Share on other sites More sharing options...
admin Posted March 8, 2022 Report Share Posted March 8, 2022 Hi, your preferences (TOOLS > PREFERENCES) Should have the pull-down as shown in attached screenshot. If not (and you have the 2022 edition), try getting the latest update. HELP > CHECK FOR UPDATES from the main menu. Quote Link to comment Share on other sites More sharing options...
fsheff Posted March 8, 2022 Report Share Posted March 8, 2022 "Hi, your preferences (TOOLS > PREFERENCES) Should have the pull-down as shown in attached screenshot. If not (and you have the 2022 edition), try getting the latest update. HELP > CHECK FOR UPDATES from the main menu. " Thanks again for your attention. My result from "Check for updates" is that I have the latest. See attachment #3. Version number is on attachment #2 The "Preferences" display I get is attachment #1. Quote Link to comment Share on other sites More sharing options...
fsheff Posted March 18, 2022 Report Share Posted March 18, 2022 Still no choice for Barcode lookup domain... Quote Link to comment Share on other sites More sharing options...
admin Posted March 18, 2022 Report Share Posted March 18, 2022 12 hours ago, fsheff said: Still no choice for Barcode lookup domain... Ok try downloading AssetManage 22.0.0.4 from: https://s3.amazonaws.com/LSSDownloads/AssetMngStdSetup2022.exe Quote Link to comment Share on other sites More sharing options...
fsheff Posted March 22, 2022 Report Share Posted March 22, 2022 On 3/18/2022 at 6:14 AM, admin said: Ok try downloading AssetManage 22.0.0.4 from: https://s3.amazonaws.com/LSSDownloads/AssetMngStdSetup2022.exe Having done that, choosing all the original default offerings, I see my "About Asset Manage" display shows a different Version Number: 22.0.0.6 (rather than ..4 as in your note, and ..3 as in my previous installation). But no change in the Tools-Preferences screen. Still no choice for Barcode lookup domain... I appreciate your taking time to work on this strange condition. On 3/18/2022 at 6:14 AM, admin said: Quote Link to comment Share on other sites More sharing options...
fsheff Posted March 22, 2022 Report Share Posted March 22, 2022 Adding injury to insult, in my fooling around with files locations, I have made some move of the "Assets.mdb" file that makes AssetManage refuse to open: "Invalid argument. (3001)" and some other admonition, ""Not a valid bookmark (3159)". I have to guess this is the result of my misplacing the "Assets.mdb" file. Where does it belong? For that matter, I could use a map to know where any or all of the essential AssetManage files should be located. I hate to be a pain of any kind, but with hundreds of hours of labor at stake, I'm feeling very threatened. Thanks again, Frank Sheffield Quote Link to comment Share on other sites More sharing options...
fsheff Posted March 24, 2022 Report Share Posted March 24, 2022 On 3/21/2022 at 9:12 PM, fsheff said: Adding injury to insult, in my fooling around with files locations, I have made some move of the "Assets.mdb" file that makes AssetManage refuse to open: "Invalid argument. (3001)" and some other admonition, ""Not a valid bookmark (3159)". I have to guess this is the result of my misplacing the "Assets.mdb" file. Where does it belong? For that matter, I could use a map to know where any or all of the essential AssetManage files should be located. I hate to be a pain of any kind, but with hundreds of hours of labor at stake, I'm feeling very threatened. Thanks again, Frank Sheffield I spoke to this earlier, but it seems my post failed to land here: I was able to get AssetManage to let me in, using an older set of files. The location of Assets.mdb is still a mystery to me. I have newer versions that could bring my content up to date, but I hesitate to plug them in because the past experience derailed the whole train. Still no choice for Barcode lookup domain... Quote Link to comment Share on other sites More sharing options...
fsheff Posted April 6, 2022 Report Share Posted April 6, 2022 So there it is! I can't say how it happened, but the choice of Barcode Sources has appeared, and it works with Amazon.com. I apologize for all the bad thoughts I've had. Most of them, anyway. Is Amazon wired-in, or can other databases be added? I'm thinking of Prescription Drug companies, for instance. Thank you for your attention. Quote Link to comment Share on other sites More sharing options...
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