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Windows 11 and Epson Perfection V19 Problems with SM USA 21


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I'm having intermittent SM USA 21 lockups when I select "Acquire Image" to scan stamps into the database.  The Epson logo window appears as expected, and that's as far as it gets.  I tried the Win11 driver for the Epson, and the Win10 driver, and both have this problem.  I'm using a fairly new HP Envy laptop.  When SM locks up, I'm forced to use Task Manager to End the program.  This problem only started when I went to Win11 on my laptop.  I don't think it happens on a different desktop that is also running Win11.  I have the latest update to SM USA 21.

Any ideas?


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