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Error updating to 2022 from 2021 StampManage Deluxe - cannot install - HELP!

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I receive the attached error when I try to upgrade from 2021 to 2022.  Can someone help me, PLEASE?  I really want to be able to use what I paid for.

I sent an email to support, but did not receive a response.

The first time I tried to install it I ignored the error.  Then when I got into 2022, there were no values for 2022.  Rebooted several times, but they still never showed up.  So I uninstalled - and now I have this error and do not dare ignore it.


Screenshot 2022-04-05 141247.jpg

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