MattGinAZ1 Posted June 12 Report Share Posted June 12 using tools/preferences and adding column status. click ok. restart program and 99 out of 100 the column disappears. any ideas? admin 1 Quote Link to comment Share on other sites More sharing options...
admin Posted June 13 Report Share Posted June 13 Hi, this only happens with the Status column? We are working on a CoinManage update for next week. Will try to reproduce the problem here. Quote Link to comment Share on other sites More sharing options...
Guest other columns Posted June 18 Report Share Posted June 18 also try to delete 'collection' and it comes back (i.e. cannot delete). Quote Link to comment Share on other sites More sharing options...
MattGinAZ1 Posted June 18 Author Report Share Posted June 18 try to delete col 'collection' but cannot. keeps coming back. admin 1 Quote Link to comment Share on other sites More sharing options...
admin Posted June 18 Report Share Posted June 18 It may be possible that the folder where CoinManage is storing the column settings file is set to read only. This folder is usually MY DOCUMENTS/COINMANAGE. Can you verify that this folder is read / write? If set to read only.. is common that the user's anti-virus is locking down this folder. You can also try runing the program by: right click on the program icon and selected RUN AS ADMINISTRATOR from the popup menu. If none of the above applies, can you make sure you are configuring columns correctly, below is a new video we have done on the subject. Quote Link to comment Share on other sites More sharing options...
MattGinAZ1 Posted June 26 Author Report Share Posted June 26 looks like prob is when u save/ok the changes. sometimes it works and sometimes not. is there a log somewhere? Quote Link to comment Share on other sites More sharing options...
MattGinAZ1 Posted June 27 Author Report Share Posted June 27 dir microscope was read only but empty. checked data dir attached. none are read only access is all. admin 1 Quote Link to comment Share on other sites More sharing options...
MattGinAZ1 Posted June 27 Author Report Share Posted June 27 my experience has a switch that turns on too indicate a change has been made. is that checked? Quote Link to comment Share on other sites More sharing options...
admin Posted June 27 Report Share Posted June 27 10 minutes ago, MattGinAZ1 said: my experience has a switch that turns on too indicate a change has been made. is that checked? the folder that contains the HEADERS.WCD file, is that set to read only? if you can't find a HEADERS.WCD file it may be because CoinManage does not have permissions to write to the MY DOCUMENTS / COINMANAGE folder. if you run the program by right mouse click and select RUN AS ADMINISTRATOR from the popup menu does the problem still happen? we have noticed quite a few problems in the last year or 2 resulting from the user's antivirus locking down a folder. If CoinManage can't write the columns file to a locked down folder you will see problems like this. Quote Link to comment Share on other sites More sharing options...
MattGinAZ1 Posted June 27 Author Report Share Posted June 27 looks like has something to do w/categories but not sure how these work. Quote Link to comment Share on other sites More sharing options...
MattGinAZ1 Posted June 27 Author Report Share Posted June 27 found headers.wcd under /users/(me)/documents. no problems there. Quote Link to comment Share on other sites More sharing options...
MattGinAZ1 Posted July 9 Author Report Share Posted July 9 added columns again and checked files modified. here they are Quote Link to comment Share on other sites More sharing options...
MattGinAZ1 Posted July 9 Author Report Share Posted July 9 saw the video. that's what I'm doing and when u add a column it does NOT appear on the screen, it just doesn't show at all. Quote Link to comment Share on other sites More sharing options...
MattGinAZ1 Posted July 9 Author Report Share Posted July 9 Video did not help much. One thing that happened in the video is that when a column is added, it shows on screen immediately. When the column does NOT appear immediately on screen, it will not be retained when u exit. That's the point where the problem is located. Quote Link to comment Share on other sites More sharing options...
MattGinAZ1 Posted July 21 Author Report Share Posted July 21 Any updates on this problem? Is there a way to turn on a logging feature? This status is very important in that set to delivery i know which ones to look out for. Quote Link to comment Share on other sites More sharing options...
MattGinAZ1 Posted August 1 Author Report Share Posted August 1 what i've found is that category TYPE seems to work ok. others not so. Quote Link to comment Share on other sites More sharing options...
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