Joel Griffitts

July 1, 2013

That was the problem. I was not updating from the HELP menu.

Thank you so much for the response and the new June update!!

June 11, 2013

When I attemp to update my 2013 software, I get this error:

"Unable to determine the installed version. Could not get the size of the version information"

I tried redownloading and reloading the software, but get the same error.

Any ideas?

Posts posted by Joel Griffitts