aritzer

Hello, anyone there? Hopefully prospective buyers don't review these threads and see the lack of support you provide. If anything, provide an HONEST date when you'll provide the update.

sorry about that, the Deluxe download should be:

https://s3.amazonaws...g2013Deluxe.exe

will have the Canada and UK versions ready for next Monday.

Today is Thursday and no information on the update, do you mind providing the date on which you anticipate releasing the Canada version (I assume your reference to next Monday wasn't what I considered "next" as that's already passed)?

Andreas

Does anyone know if there is an alternate mechanism for receiving support for this product? Replies from the company on this forum seem to rarely take place and sending an email takes weeks for a response. I don't expect an hourly turn around, but surely over a week is pushing things a bit in terms of acceptable customer support.

Andreas

How about CoinManage Canada (which is the version that I own)? Does CoinManage Deluxe cover this (although I anticipate not as the file size is much larger than the CoinManage Canada version setup file I have).

Thanks,

Andreas

Another week has passed since my last request for an update (emails to your support seem to go unanswered as well). Any information would be appreciated.

Weekend has come; any chance we have an update for this issue ?

Andreas