Application crashes when entering a picture for a new listing

[tfgeren]

Is anyone else having a problem with StampManage crashing when trying to add a BMP image for a new stamp listing? StampManage crashes on me about 80% of the time when I try to add a BMP image for a new stamp listing. This never occurred in previous versions of StampManageUSA. 
 

Then I get an undeliverable email address when I try to send the error report.

I'm about ready to revert to StampManageUSA 2023 and just keep updating the database.

 

[maineiac13]

Not sure if this is the same problem, but on the Support Page for Stamp Manage is the following item:

 

* StampManage crashes when I click on the Add Stamp Wizard button
* StampManage crashes when I click on the Pictures tab within the Add/Edit stamp dialog

This is usually the result of problems in your webcam driver software. Try unchecking the Use Web Cam checkbox in the Preferences dialog.

[tfgeren]

Thanks much for the input. Unfortunately  I am still getting crashes on occasion when I try to attach a BMP image. Other times, I can’t get the image to attach (but no crash), and lastly once in a while I can attach an image. Very strange.