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Found 2 results

  1. We have a few customers using the AVG anti-virus They are getting false - positive virus warnings when installing StampManage. After contacting AVG, he was told the following: OK, I talked to AVG about this. Anyone with this problem needs to go to open AVG and go to Options > Advanced Settings > Exceptions (left side) > Add exception and browse for Stampmanage.exe in Program Files (x86)/StampManage. 'OK', 'OK'. perhaps you can add this info to your community help page. Thanks.
  2. Hi, customers using the AVG anti-virus program are getting a false positive message when downloading the updates. This is a false positive, we scan our build machine using 3 popular anti-virus programs and there is no virus in the software. AVG has a history of these false positives with ours and other software. we have reported the problem to AVG, hopefully they will correct it soon. We had a customer who was able to contact AVG about this, they told him to do the following: ========================================================================= OK, I talked to AVG about this. Anyone with this problem needs to go to open AVG and go to Options > Advanced Settings > Exceptions (left side) > Add exception and browse for Coinmanage.exe in Program Files (x86)/CoinManage. 'OK', 'OK'. perhaps you can add this info to your community help page. Thanks.
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