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Found 5 results

  1. We have a few reports from user's using Norton Anti-Virus. When installing our software they are getting a warning from Norton about irsetup.exe. This is a false-positive, I believe you can add this file to the Norton exlusion list. Below is an explanation of what the IRSETUP.EXE file is: The file IRSETUP.EXE is not adware. It is actually part of the extremely common Setup Factory 6.0 installer builder product by Indigo Rose Software (www.indigorose.com). It is extracted to a temp folder when running a setup.exe created by Setup Factory 6.0 and used to handle the main installation tasks. It is deleted at the end of the installation process or at the next system reboot at the latest. Setup Factory 6.0 is used by *millions* of setup.exe's and many thousands of companies. The IRSETUP.EXE file itself is definitely not adware.
  2. We have a few reports from user's using Norton Anti-Virus. When installing our software they are getting a warning from Norton about irsetup.exe. This is a false-positive, I believe you can add this file to the Norton exlusion list. Below is an explanation of what the IRSETUP.EXE file is: The file IRSETUP.EXE is not adware. It is actually part of the extremely common Setup Factory 6.0 installer builder product by Indigo Rose Software (www.indigorose.com). It is extracted to a temp folder when running a setup.exe created by Setup Factory 6.0 and used to handle the main installation tasks. It is deleted at the end of the installation process or at the next system reboot at the latest. Setup Factory 6.0 is used by *millions* of setup.exe's and many thousands of companies. The IRSETUP.EXE file itself is definitely not adware.
  3. We have a few reports from user's using Norton Anti-Virus. When installing our software they are getting a warning from Norton about irsetup.exe. This is a false-positive, I believe you can add this file to the Norton exlusion list. Below is an explanation of what the IRSETUP.EXE file is: The file IRSETUP.EXE is not adware. It is actually part of the extremely common Setup Factory 6.0 installer builder product by Indigo Rose Software (www.indigorose.com). It is extracted to a temp folder when running a setup.exe created by Setup Factory 6.0 and used to handle the main installation tasks. It is deleted at the end of the installation process or at the next system reboot at the latest. Setup Factory 6.0 is used by *millions* of setup.exe's and many thousands of companies. The IRSETUP.EXE file itself is definitely not adware.
  4. We have a few customers using the AVG anti-virus They are getting false - positive virus warnings when installing StampManage. After contacting AVG, he was told the following: OK, I talked to AVG about this. Anyone with this problem needs to go to open AVG and go to Options > Advanced Settings > Exceptions (left side) > Add exception and browse for Stampmanage.exe in Program Files (x86)/StampManage. 'OK', 'OK'. perhaps you can add this info to your community help page. Thanks.
  5. Hi, customers using the AVG anti-virus program are getting a false positive message when downloading the updates. This is a false positive, we scan our build machine using 3 popular anti-virus programs and there is no virus in the software. AVG has a history of these false positives with ours and other software. we have reported the problem to AVG, hopefully they will correct it soon. We had a customer who was able to contact AVG about this, they told him to do the following: ========================================================================= OK, I talked to AVG about this. Anyone with this problem needs to go to open AVG and go to Options > Advanced Settings > Exceptions (left side) > Add exception and browse for Coinmanage.exe in Program Files (x86)/CoinManage. 'OK', 'OK'. perhaps you can add this info to your community help page. Thanks.
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