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onedot3

2013 UK needs updating

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Program should be called CoinManage 2006 UK as this program is 6 plus years out of date the latest coins showing is 2006.

Have sent numerous emails requesting it to be updated.

Only 1 had a reply.

Last 4 emails all ignored

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I have just purchased CoinManage 2013, after waiting a week for the license I now find that the values are from 2006, I upgraded to revalue my existing coin collection that was in an older version of CoinManage. I have had no problem with the CoinManage product and have been using it for years, but I now thinking of moving my collection to another piece of software. Very disappointed. When is this fix going to be available. I hope I also get upgraded at no extra cost, because I have just paid for a massively out of date product!!

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It is now 10 MONTHS later no update and no reply to previous posts.

On the CoinManage web page it says "Free updates every couple of months."

Maybe in the USA every couple of months is not the same meaning as it has in the UK.

To me a couple means 2 not 10 plus.

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It is now 14 MONTHS and not a single update to the program.

Was told by admin (in 2013) that I would get a free update to 2014 but I did not get one.

There is now a 2015 version USA.

If would be a good idea to get the programs they already have up to date before binging out new versions.

As they are a USA company that may be why they do not seem interested in the UK version which has not had the coins updated since 2006.

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