patillserv

The changes you requested to the table were not successful because they would create duplicate values in the index, primary key, or relationship. Change the data in the field or fields that contain duplicate data, remove the index, or redefine the index to permit duplicate entries and try again.

That is the message I receive when I started the program the first time.  The program would not launch.  As I closed the error messages, the program began to delete files.  Eventually the program opened.  It seems ok but I have no idea if I lost data.

PERFECT, Thank you!!

David Theobald

When I double click on a stamp record to view all the individual details the file shows a value under the Scott number.  Next to the value is a pull down menu that displays the year 2013.  I pull down the menu and reset the date to 2018.  But, when the record is closed the date resets to 2013......How do I get it to stay at 2018?  Also how do I reset the program to always show the 2018 value while retaining the condition selected at the time of entering the data?

Thanks,

David Theobald

Many thanks, your help is always appreciated.

Thank you sir,

So I take it that I can simply stop after loading Disk #1?

I received my Disks for Stamp Manage Deluxe.  I have a question regarding the Additional Images Disk #2. 

Are any of the additional images pertaining to stamps from the USA?  If the answer is no, can I just stop after loading Disk #1?  I am only collecting USA.

Thanks in advance for any information you can pass along about the contents of Disk #2.

David Theobald

Discs received 2/22/2018. Thank you.

On Jan 12, 2018 I ordered discs for Stamp Manage Deluxe.

On or about Feb 2, 2018 I received an email that informed me that there was difficulty with shipment of your product and an additional set of discs was sent to me.

It is now Feb 16 and I still have no discs.

How can we resolve this problem?

David Theobald

It is now Feb. 11, I still have no discs.  When can I expect delivery?

I received a reply to this via email.  Thank you.

On Jan. 12, 2018 I purchased the new 2018 discs for Stamp Manage Deluxe. I paid via PayPal.  My follow up email assured me that the discs would be mailed in two days. Today is Feb. 1, 2018 and I have no discs.  I emailed a request for information regarding an estimated time of arrival.  As of today I haven't received a reply.  Can you help me with this issue?  Is it normal for shipping to take 20 days?

Thanks for any information you may be able to give me.

Love the program!

David Theobald

I backed up my data file and decided to give it try.  The installation went quickly. With no issues.

David

Yesterday the download would not go through.  Today it downloaded and is now, it seems, it is prepared to reinstall the entire program!

quick question.....if anyone knows is this update going to install the entire program or just update specific items?

I received an email stating that an update for Stamp Manage Deluxe was available.

I attempted to update and received the following message

Error

Unable to download file. An error occurred when downloading information from the server.

Can you assist me with this?

Thank you,

David Theobald

Well, I tried the old code and it worked......I have no idea what is going on.

I haven't used my Stamp Manage in a couple weeks and now I'm being asked to reactivate my License Code?

What is going on?

I previously had to reinstall a part of my program and I believe  had to use a new code but I don't have the new code now.

What can I do?

Dave Theobald

Here is another question for you.

Back in 2013 when I first bought your Stamp Manage Deluxe software, I was intending to collect US, Canada, UN, and maybe more.  I started with the US, I'm still only collecting US.  Is there any way to "downgrade" from Deluxe to USA only?

I won't do this until next year of course.

Dave

I just wonder if any of the images

are USA related.

OK, I decided to run the StampMngShip2017.  Boy, that was a long, LONG install, but, my program seems to be back and running like it was before trying to install the Additional Images disc.  I sure won't try that again.

Many thanks.

I have downloaded the StampMngShip2017.

I'm not sure what to do with it.  Can you help me out with that?

The DEACTIVATE LICENSE is not enabled.

Is there anything else I can try?

The only way that I can now use the program is to click on RUN PROGRAM WITHOUT ACTIVATING.

How long can I continue to run the program this way? Will I eventually be locked out of the program?

Is there anyway I can get back to running the program the normal way?

Thank you,

David Theobald

this is just from adding the additional images dvd. but it won't allow me to open the program without adding the code  I did install the first disc over a month ago and activated it.  that is all ive done  I dont think ive done any updates...but i'm not sure.  I certainly didn't do the one that I just received an email about.