I'm having similar issues with slow/no support. I updated my Coinmanage Canada on March 25th - that day the key automatically emailed to me didn't work. I've been using the program for the 30 days 'Trial period', but now that that is passed, I have no more access to any of my collections - NOTHING NADA. Either the new or Old versions are not working. I'm very frustrated. I contacted Tech-support right away when the key wouldn't work... and again at least once a week since then, and have had no response what so ever. Is there an 800 number to contact directly by phone? I don't even know if they have received my emails, as they are through the "online service" - which of course has been off line every time I go there - and leave a message. Respectfully, You have my money, can I please use your program, as my collection remains in limbo - until I hear from you or change software - at which point you won't hear from me again!
