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I have deactivated the software on my old computer and loaded software to my new computer utilizing the link on my purchase email. The activation code does not work. I receive the following error message when I enter the code, me “License with the provide License_key not found". I have tried to email tech support, however the email fails.

So how do I get assistance with my issue? Trying to transfer Home Manage to a new laptop, receiving error message that the code is no good, “License with the provide License_key not found". Help would be appreciated.

No problem thanks.

The technical support email, techsupport@libertystreet.com, returns the following error message. Mail delivery failed: returning message to sender This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: libertyst@gmail.com host gmail-smtp-in.l.google.com [172.253.63.27] SMTP error from remote mail server after pipelined end of data: 550-5.7.26 This mail has been blocked because the sender is unauthenticated. 550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM. 550-5.7.26 550-5.7.26 Authentication results: 550-5.7.26 DKIM = did not pass 550-5.7.26 SPF [libertystreet.com] with ip: [66.96.189.9] = did not pass 550-5.7.26 550-5.7.26 For instructions on setting up authentication, go to 550 5.7.26 https://support.google.com/mail/answer/81126#authentication q23-20020ac87357000000b0042c2ada4b7dsi6324395qtp.749 - gsmtp

I have deactivated the license on my old computer and loaded on new computer. The activation code does not work. How do I get a working activation code.