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Failure to download Deluxe Upgrade

Guest DPM

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I have upgraded from the 2018 U. S. Collection to the 2019 U. S. Collection.  In the meantime, I realized that I wanted the Deluxe version (but only want the U. S. collection.)  After hours of attempting to download, the action failed.  Is there a process for accomplishing this download when you already have updates and a collection in place?  I now have three activation codes (2018, 2019 and Deluxe); how does the system know what database to link with?

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