Stamp Data Manager 'Attempted an unsupported operation'

[Jeff Lynch]

Unsure why but since upgrading to StampManage Deluxe 2024 I am no longer able to update values/text within Stamp Data Manager-->Stamps - Text. I can still update fields within Stamp Data Manager-->Stamps - Image.

Each time I attempt to go to Stamps - Text (for any country/stamp category) i get 3-6 warning dialog boxes that state 'Attempted an unsupported operation.' and only option for this dialog box is 'OK'

I have already downloaded the latest file and reinstalled using the latest download mentioned in another post.

Any advice?

Thanks,

Jeff

[Jeff Lynch]

Did some poking around in the db (after taking a backup) to see if i could figure out something that might be causing it, but no luck...

However of note, I did find a few entries with a Suffix of '_' and therefore a ScottsNum of <Num>_ (example: 232_)

• 1164 = thinking should be an 'a' instead of an '_'
• 2823 = i changed this to an 'a' i remember adding this in July and it does have my username in the 'CreatedBy' field.

EXTREME CAUTION WAS TAKEN WITH THIS, didn't want to lose any of the  8,000+ entries in my StampManage collection.

Correcting this and performing a 'Compact and Repair Database' allowed me to add 2823a to my collection and update it to add an image.

Still unable to head into Stamp Data Manager --> Stamps - Text to update any entries where i want to add the 2024 values from newly purchased price guide.

Thanks,

Jeff

[Paul Ambrose]

I too have encountered this problem.  I tried a clean install but the problem still occurs.  So, like Jeff, I am not able to use Stamp Data Manager --> Stamps - Text to update any entries.

Any suggestions would be appreciated.

Thanks,

Paul

[FrankW]

I seem to have the same problem 'Attempt an unsupported operation'. I then click OK and get this twice more. Each time I click OK.

After this I am in the Stamp Text function.

[Jeff Lynch]

Any update regarding this issue? the issue persists and I would really like to update the information for my collection with the latest catalog information.

Thanks,
Jeff

[Luis Gomes]

Any update on this ... I have the same problem !!!

[Jeff Lynch]

Any News? last update did have some improvements but no fix to this bug. I really would like to update key information for my collection with the latest catalog information.

Thanks,
Jeff

[Jeff Lynch]

Any Update on this topic, thanks in advance.

My club meeting is approaching at the beginning of the month. I'd like to request access to the latest specialized Scott's catalog, but only if it allows me to efficiently update my stamp metadata directly from the 2024 edition.

Thanks,

Jeff