Colin,
First, my apologies for previously addressing you by your last name - I catch on sooner or later. . . I think . . .
As a matter of fact, in an earlier problem I encountered with StampManage, I DID get an error message. I don't know what program generated it, but again, StampManage locked up, and I had to terminate the program. The error message gave an error number which I tried to capture (851 or some such?), but it disappeared before I thought to do a screen print. It also asked if I wanted to report the error to 'the publisher' (here again, my memory of the incident has faded - it was about a month ago). I responded yes, to send the report to the 'publisher', The software appeared to do so, but subsequently I received a 'failure to deliver' message from my ISP. The failed message was the automatically generated error report. I did not attempt to re-send to Liberty Street.
Anyway, thanks to all for the feedback on this issue. It's gratifying to see the software being actively supported. I helps me justify the time I take to scan and enter the data for the many stamps in my collection that seem to be missing from the master database.
Respects,
Gerry