Pro86

24 minutes ago, dealio said:

@Pro86

I'm a user just like you and I came across this problem a few years ago. Somewhere on the forum I read about disabling Webcam Features as a work-around and it worked for me. You can get to the setting on Tools/Preferences on the Preferences tab on the right side of the dialog box. Uncheck Enable Webcam Features and see if that solves your crashing problem. If it does, it probably means your webcam is incompatible with the program.

As for the second issue you mention, user-defined fields, my experience is that they are spotty with regard to how they do or don't work. I have up to 78 fields defined and most of them work, but they were created in an older version of HM (which may be key). Anyway, some of them do NOT work. For example field #25 doesn't show up even though 24 and 26 do show up. In addition, I've found that in the Preferences dialog box where you define the user-defined fields, some field numbers are duplicated. For example, Field2 2, 10,  11 and 12 show up twice on the left side of the dialog box making it appear as though you can assign a name to them twice. So I just don't use the second occurrence of those fields and that seems to work.

Also be aware that there are some other quirks with Property column (contains User Field 1, User Field 2, etc.) is sorted alphabetically, not numerically, so Fields 10 - Field 19 are listed after Field 1 but before Field 2 and similarly Fields 20 - Field 29 are listed after Field 2 but before Field 3. This may make it easy to mistakenly use a field you didn't intend to use. Its also just counter-intuitive.

David

Hello,

Thanks for fast reply to my post' I do appreciate it.

After having many fields not work for me, the crashing and slow dev/support email requests I have returned the software.

I switched to a new program that works for me and has lots of features and they all work.

I wont require anymore help as I no longer have the software.

Thanks for your time.

Fred

On 3/19/2021 at 7:16 PM, papasmurf said:

HELP! Am i stupid? IM stuck at the start line and find Im wasting my time.

Hello, Im new to Home manage after using home inventory pro for many years until my new windows 10 will not install the program, though it still works on my daughters damaged laptop but for how much longer I have no idea. (and no i cant export the file). I have been in i.t. for 4 decades and know my way around just about any software......until this one.

I am lost for words how I have spent so long entering just 3 items to see if this Home Manage Software is a good replacement and that there is no details for insurance policy except the name of insurer and their contact details! I have a HUGE inventory to manually enter if I am going to decide on thjs program but not looking good from the outset.

With Home Inventory Pro, the easy setup was entering your residence, and then entering your insurer, with amount insured and policy number and expiry date and these insurance details would be default for every inventory item you enter. In fact you dont have any provision for the policy number in a data filed of an inventory item as its is obviously default from initial setup

With these 3 items I have had to select insurer which simply brings up the insurer, and as  there is no insurance policy number provision in SETUP, I have to enter a long policy number every time- which is not acceptable..

Thus with reporting I cant see anything to show how my inventory insured for X$.... is over or under insured according the the insurance policy....which is for X$

Am I missing something so easy or is this such a simple issue not addressed as I am certain that no one would want to manually enter their policy no. every time they enter an inventory item.

Of course the only work around for inventory entering I can see is to duplicate an item with all the details (insurer included), but that still doesnt give me reporting as I have mentioned above)

Hoping someone can clarify if I have completely missed something which should be so easy with no manual as every program has a setup and preferences section to start the program off.......

Hello, 

I am also new but will give you some help. You can create custom fields but many fields you create will not work as that is my problem.
Some custom fields will work but many will not.

Under Tools, go to preferences.
A window will open so then click fields tab.
Then when there go to user defined fields.
Now do not follow how number show and select field 1 or Field 2 or other low number dont select higher fields as they do not work.
So click a field 1-9 make sure its 1-9 and not how list appears. Once field 1-9 is selected type what you want new field to be and hit enter. Then click ok.
Now go back to tools, preferences and this time click columns tab. If you used fields 1-9 your new field name will be in list under Available columns.
Find your flied and click it and then click add.
The on right side find your field click it and move it up or down to where you want it to show and then click OK.

Your new field will now be working.

You can also move other fields around to meet your needs. (minus the broken ones.)
If you try adding other fields above 9 some will work and many will not.

After days of trying to get help I have given up and have just sent refund request.

Hope this info helps you.
P.S.( I also used HIP before company Radium went under and now software wont reactivate.)
Pro86
 

On 4/14/2021 at 12:04 PM, admin said:

Hi, HomeManage has been quite popular..especially the past couple of years.. if we ever decided to stop selling HomeManage for whatever reason, we would just make the program Public Domain.  

The data file can easily be opened with MICROSOFT ACCESS.  It is not encrypted or proprietary.

We will take a look at the first 2 items.  The Demo user fields should have the same functionality as the full version.

Hello,

Well not sure if I should have continued this post but the program keeps crashing.

So the user fields don't work from 13 on.

Now the crash is when trying to add new location.

When I click add location and then click on Pictures tab the program crashes with no error.

Edit: Adding Video link to the problem.

Please let me know.

Thanks in advance
Fred 

2 hours ago, admin said:

Hi, HomeManage has been quite popular..especially the past couple of years.. if we ever decided to stop selling HomeManage for whatever reason, we would just make the program Public Domain.  

The data file can easily be opened with MICROSOFT ACCESS.  It is not encrypted or proprietary.

We will take a look at the first 2 items.  The Demo user fields should have the same functionality as the full version.

Hello,

Thanks for letting me know.

I will purchase within minutes.

Not sure if you got my email replies which is why I opened ticket here.

EDIT:  I had said fields worked in my last edit. But some still do not show up even now when registered. 

Edit 2:  I added info to fields names 13 and up and most do not show up to select as columns.

Thanks for your help.
Fred

Hey Guys and Gals,

I sent support some pre-purchase questions and they answered them.

Then I replied with a couple follow-up questions and never got a response after multiple attempts.
So I will ask here and hope someone knows the answers.