Guest Roddy Mackenzie Posted April 18, 2017 Report Share Posted April 18, 2017 I am finding that when I look at coins that I have loaded my own pictures for they then crash and when they reappear the pictures have gone. Any attempt to re-open them results in a crash. Previous events showed the following message: Coin Manage Caused an integer divide by zero (0xc0000094) in module coinmanage.exe at 0023:01160e72 Quote Link to comment Share on other sites More sharing options...
admin Posted April 18, 2017 Report Share Posted April 18, 2017 Hi, are the pictures large in size? can you email one that causes the crash to techsupport@libertystreet.com if we can reproduce here it will not be hard to fix in most cases. Quote Link to comment Share on other sites More sharing options...
Guest Reply and latest crash Posted April 20, 2017 Report Share Posted April 20, 2017 They are all scans from a flatbed scanner at 150 DPI. The majority are between 40 and 80kb with a couple at just over 100kb. Is there a limit to the size? Coin Manage seems to reduce them in size from the originals which are all sub 1mb and mostly 4-600kb When the program crashes the images appear in the coin manage file as follows. Sorry but the copy & paste does not work nor does drag and drop. The images in coin manage change to a white sheet with a blue box and a sort of pyramid in the box but with the correct image number. The originals were already in the program as proof set 1974. This crash was when I tried to add a second coin by updating the quantity fieldmaslencannes Quote Link to comment Share on other sites More sharing options...
admin Posted April 21, 2017 Report Share Posted April 21, 2017 hi, no those sizes are fine. Is it possible to email the images and since you are getting a crash: email the ERRORLOG.EXT CRASH.DMP files that should be in your MY DOCUMENTS folder, they can often make it easy to fix a crash when we debug. Quote Link to comment Share on other sites More sharing options...
Macca45 Posted April 30, 2017 Report Share Posted April 30, 2017 I have sent many crash reports, once I found that the report generator puts an incorrect email address, I used the following support@libertystreet.com Quote Link to comment Share on other sites More sharing options...
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