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Search by Assigned to Employee does not work from Imported records.


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I have just purchased AssetManage Standard v22.0.0.6 when searching for an employee, it never finds the users on the imported records.   I have tried several users that have assets assigned to them, but the search function does not find the users.   This is kind of a big problem, as this is how I search to find out what assets our employees have.

Is it possible for this issue to be fixed?  I'm able to search other fields without issues.  But the assigned to employee is crucial for the search function.

I found out that if I edit an imported record and save the entry, then when I search by the employee name, it will find it.  So it appears to be some sort of indexing problem on imported records.

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  • Westell changed the title to Search by Assigned to Employee does not work from Imported records.

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