Jump to content

Continuous error messages - items and database


Recommended Posts

When opening CM 2023, get constant error messages, see attached, and am not able to add or delete any new entries. Clicking Ok closes the message but returns at any movement, page to page or field to field, making CM unusable. All updates are installed. I cannot use my CM to add - delete or modify any items. I have been using CM for many years, upgrading regularly. I usually have to press Ok many times to get the error message to close. Any help would be appreciated.


Link to comment
Share on other sites

Hi, that error usually means there is a mismatch between the program and the data file.  Such as when a customer is using the 2023 version with a 2022 data file.  Can you select FILE > UPDATE DATA FILE from the main menu, then EXIT and restart the program. Does that help?

Link to comment
Share on other sites

No, that doesn't work, see attached message of what I get when I press update data file.


I let it go through its pace's, closed the program and reopened. Below is the message I get now when I try to reopen program.


And after that I get....


Do I need to rename something?


Link to comment
Share on other sites

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...