admin Posted November 21, 2023 Report Share Posted November 21, 2023 We have some customers getting this decompression error when installing StampManage Deluxe on Windows 11. We have reproduced it here. The problem seems to be the Windows Defender anti-virus built in to Windows 11. If it is temporarily disabled during the install, the install should complete without the error. Intructions on how to do this is at: How to Disable Microsoft Defender in Windows 11 | Tom's Hardware (tomshardware.com) Quote Link to comment Share on other sites More sharing options...
jjancauskas Posted December 21, 2023 Report Share Posted December 21, 2023 I still get the decompression error with Windows Defender turned off. Quote Link to comment Share on other sites More sharing options...
admin Posted December 22, 2023 Author Report Share Posted December 22, 2023 8 hours ago, jjancauskas said: I still get the decompression error with Windows Defender turned off. Are you installing the 2023 or the 2024 version? Quote Link to comment Share on other sites More sharing options...
Jeff Lynch Posted December 26, 2023 Report Share Posted December 26, 2023 I see that 'OneDrive' is mentioned in the path, its a longshot but i have seen issues with syncing with onedrive cause issue with installation/updates of apps at work. Might be worth a try to pause its syncing (i believe 2hrs is the minimum, can always resume or restart to get one drive to resume synching) Best of Luck Jeff admin 1 Quote Link to comment Share on other sites More sharing options...
admin Posted December 27, 2023 Author Report Share Posted December 27, 2023 15 hours ago, Jeff Lynch said: I see that 'OneDrive' is mentioned in the path, its a longshot but i have seen issues with syncing with onedrive cause issue with installation/updates of apps at work. Might be worth a try to pause its syncing (i believe 2hrs is the minimum, can always resume or restart to get one drive to resume synching) Best of Luck Jeff Yes, we have seen problems with OneDrive. Try installing and making sure the data folder, images folder, etc.. are set to a folder local to your hard drive, not on OneDrive. In the latest build of StampManage from about a monthy ago we have reduced the program install size and it should install quite a bit faster. Are you installing from a recent build or an older version? Quote Link to comment Share on other sites More sharing options...
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