Hello again. Will try a final time for help. I own a Nomando scanner bur 3003. I received it during the holidays and have been trying to scan inventory with it since then. While it has scanned a few items, found them, and populated from amazon.ca, it no longer will work. Some items are retrieved when manually entered. some are not. I can try another scanner but this was highly rated on amazon. Are you able to assist or should I give up on scanning which I was hoping not to do. Thank you