Guest Greg Hauser Posted February 1, 2016 Report Share Posted February 1, 2016 I have purchased the 2013 edition and it ran find until I switch to a new PC. Each time I activate the license key it keeps stating it is not valid and I need to buy another. This is not correct according to you installation guide. I would appreciate someone responding and letting me know what I can do. Thanks... Greg Hauser admin 1 Quote Link to comment Share on other sites More sharing options...
Dcadon Posted February 1, 2016 Report Share Posted February 1, 2016 You have to follow the instructions exactly. When you install, do not install in Programs (x86) or similar files. The suggestion is to make a file in your documents folder, and use that instead. - This worked for me on re-install after I experienced your exact problem. admin 1 Quote Link to comment Share on other sites More sharing options...
Guest Could you explain? Posted February 5, 2016 Report Share Posted February 5, 2016 I did not see this in my instructions. BTW It does state my license is activated on another device but that does not exist. Quote Link to comment Share on other sites More sharing options...
admin Posted February 9, 2016 Report Share Posted February 9, 2016 many times the reason a code will not work is that you download the Demo for the CoinManage USA version. Then purchase the CoinManage Deluxe version. or vice versa. The USA and Deluxe use different codes, please verify this is not the case. You may need to download the correct version after purchase and simply install it to the same folder. Quote Link to comment Share on other sites More sharing options...
admin Posted February 9, 2016 Report Share Posted February 9, 2016 On 01/02/2016 at 2:39 PM, Dcadon said: You have to follow the instructions exactly. When you install, do not install in Programs (x86) or similar files. The suggestion is to make a file in your documents folder, and use that instead. - This worked for me on re-install after I experienced your exact problem. Regarding this comment, please note the DATA folder and the IMAGES folder should not be in the PROGRAM FILES (X86) or PROGRAM FILES folder. The reason for this is Microsoft Windows now marks these folders as READ ONLY. So you will get sharing errors when using the software. As Dcadon says, try to install the DATA file in a folder underneath MY DOCUMENTS. Same applies to the MY IMAGES folder where images you attach to your inventory is kept. Quote Link to comment Share on other sites More sharing options...
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