JanetH

Overall, I love your software!  However, after updating my SM 2021 software to the latest available release, running on Windows 10 Home, I don't have 2020 US stamps.  I was hoping that most of the 2020 stamps would be available.  The highest US general issue stamp number that was available is 5427b, which was issued 10/25/2019.  I have tried twice to run "Update New Stamp Manage Data File".  I thought I had loaded many more stamps from 2020 already, and now they don't show.  How to I get 2020 stamps to load?
Thanks for any help!

Thanks, that fixed the issue!  All stamps in the data file are now visible.
 

I am running the latest StampManage 2020 version on a Windows 10 Home 64 bit.  My backups had been working fine until a few days ago when it started giving me an error message saying that I did not have permission to save to my designated folder that had worked fine before.  It asked if instead I wanted to save under my username.  I said yes and went to look for the backup in the folder it said it would save to and it was not there.  I also verified the security of the folders I had saved to before and assured all the folders had "full control".  StampManage still would not save to my preferred location.  In addition, after I attempt to do File > Backup Database, it wipes out all data showing previously.  I have to exit and come back in to see my data.  I have tried running StampManage as administrator and get the same results.  Please help!  Thanks much.
StampManage2020-ScreenPrint-JaHorton.pdf