MCNULTYTHREE Posted October 3, 2016 Report Share Posted October 3, 2016 Hello. I've been a user for many years. Just recently I discovered that I could not open my collection. Further review suggested that my database of coins had disappeared. I have searched my computer and have found several CONDENSE , failed to open any of them to check the content. Have I lost my collection? I don't have a current backup, but I did maintain an excel log on all purchases. Please advise on how I can recover my database. I have over 1500 coins. mcnultythree@gmail.com Quote Link to comment Share on other sites More sharing options...
MCNULTYTHREE Posted October 6, 2016 Author Report Share Posted October 6, 2016 On 10/3/2016 at 2:26 PM, MCNULTYTHREE said: Hello. I've been a user for many years. Just recently I discovered that I could not open my collection. Further review suggested that my database of coins had disappeared. I have searched my computer and have found several CONDENSE , failed to open any of them to check the content. Have I lost my collection? I don't have a current backup, but I did maintain an excel log on all purchases. Please advise on how I can recover my database. I have over 1500 coins. mcnultythree@gmail.com 10/6/2016. I figured out how to sign in. Would you please respond to my concern above. Thank you. mcnultythree Quote Link to comment Share on other sites More sharing options...
admin Posted December 8, 2016 Report Share Posted December 8, 2016 On 2016-10-03 at 2:26 PM, MCNULTYTHREE said: Hello. I've been a user for many years. Just recently I discovered that I could not open my collection. Further review suggested that my database of coins had disappeared. I have searched my computer and have found several CONDENSE , failed to open any of them to check the content. Have I lost my collection? I don't have a current backup, but I did maintain an excel log on all purchases. Please advise on how I can recover my database. I have over 1500 coins. mcnultythree@gmail.com Hi, I'm not sure if we have already fixed this by remote control, in situations like this we almost always find the older COINDESC.MDB in another folder on the user's hard drive.\ Try opening your Windows explorer, click on your C: drive, then type COINDESC.MDB into the find box at the upper right. If you find an older COINDESC.MDB file that looks like it could be your old data file: RUN CoinManage Select the OPEN COINMANAGE FILE... command and choose the data file you think may be your old file.\ If you have problems, we can remote to your machine and do it from here. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.