Jump to content

Activation Issue


Recommended Posts

Hi, I've installed Stamp Manage 2024 on two laptops that I regularly use and jump between (work and personal).  Stamp Manage 2024 is working fine on the work laptop and am successfully saving to the internet.  When I jump to the personal laptop, I can start Stamp Manage with no issues and when I check Help>About Stamp Manage the activation code is showing correctly (See image (code is blanked)).

 

When I try and restore the backup from the internet to the personal laptop i get an error stating that Stamp Manage 2024 is not activated and I should purchase a license or enter the license code (see image).  Following the direction on the error (going to tools>licensing etc) is not possible as this selection does not exist. 

 

Can I use Stamp Manage this way (eg on two laptops that I am the only user for)?

Help screenshot.png

Error.png

Link to comment
Share on other sites

Hi, have you activated StampManage 2024 on both computers using the same activation code?

If so, there were no errors when you activated on the 2 computers?

We are going to check our code to make sure there is no issue with the new licensing system.

Link to comment
Share on other sites

Thanks for the response.  On the off chance it was an installation issue I uninstalled Stamp Manage 2024 and reinstalled and the issue went away.  This was strange as the first install i did was the one that ended up having the error.  It was working as advertised until I installed the second instance.  All good now.

Link to comment
Share on other sites

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...