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dealio

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  1. I have an issue with the update that downloads when I select the Check for Updates.. option on the Help menu. After clicking the option, I get the prompt from the O/S to allow the update process to run. I click yes. The HomeManage 2017 Update dialog box pops up and I click next and it tells me that there is a newer version of HomeManage 2017. I click next again. A download of HM2017Up.exe proceeds to completion, followed by the next dialog that states the March 4, 2017 update is a free update and the usual boilerplate about closing all apps before updating. I do so, then click Next and I agree to the terms of the license, then click Next again. It is on this box that the update informs me that it will install the update into C:\Program Files (x86)\HomeManage. The problem is that my installation of HomeManage is NOT on the C: drive and I don't want it there. It is on the E: drive. However there is no option apparent on the dialog box to tell the update process to install the update in a different location. How can I update my installation of HomeManage with the March update? TIA David
  2. I wonder does anyone providing support look at these posts and answer them?
  3. I have HomeManage 2011 and have beenusing it for years to inventory home items. The version I bought and installed was version 11.0.0.0 running on Windows 7 (64-bit). Just today I saw there was an update on the LibertyStreet site, so I downloaded it and installed it on top of my existing installation. The update is version 11.0.17.0, and it apparently fixes a few cosmetic issues in the software. When I attempt activate the software, it asks for my product key. I had saved the product key from my original installation of 11.0.0.0. When I supply the original product key in the TurboActivate popup window, it complains that "You must enter a valid product key before activating online. Check your product key, and type it again." How can I activate the software? Thanks David
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