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18 hours ago, thobbs66 said:

I am having the same problem.  Also, when I try to email support I get this error:

Sorry, we were unable to deliver your message to the following address. <techsupport@libertystreetsoftware.com>: No mx record found for domain=libertystreetsoftware.com

Any Help?

Tom

Hi, the email is techsupport@libertystreet.com not techsupport@libertystreetsoftware.com

Hi, a couple months ago we switched to a new licensing system as the old one was very expensive and had not been updated in over 2 years, causing some issues.  If you haven't already...I am going to email you the new shorter activation code used by your new licensing system.

Hi, we will fix this so it only shows the date.  Yes, it should not be hard to fix for the next update.

Hi, ok gmail and Yahoo started this in February to lower the number of SPAM messages.  Looks like we need to make some more changes to fix this.  Sorry for the inconvenience.

Hi Luis,

We are doing a new build this week that uses a different algorithm to read the computer details.  Will be sending out an email to customers when it is ready.

Hi yes they should be there.  You can download the demo to verify it has the data you need:

https://www.libertystreet.com/currencymanage_downloads.htm

we will try to reproduce this error here.  Can you try deleting the HEADERS.WCD file to reset the columns.  It is usually in your MY DOCUMENTS/COINMANAGE folder.

Hi, the company that develops are new licensing system has responded with a couple of things we can try.  It involves rebuilding the software using a new method for validating machine ID.  

We are going to have a new build next week and I will e-mail you when it is ready for download.

it can be confusing, we sometimes have trouble deciding where to place varieties.  If you can give some examples of coins / bullion you want to add we can recommend the category.

Many commemorative & bullion coins may have a denomination on the coin.  But the denomination is almost meaningless, such as 200 dollar gold coins from Canada for example.  On the other hand, with circulating coins the denomination is vital.

10 hours ago, RASRAS said:

P.S. Once again, I have not received any notification of any new update of CoinMange.  Am I I the Blacklist?

when we send out product emails, quite a few don't seem to make it through whatever spam filter the user's provider uses.  if you send your email to sales@libertystreet.com we will make sure you are added.

Hi, can you post a screen shot of this error here?

 If you run the program as administrator, right mouse click on program icon and select

RUN AS ADMINISTRATOR

does the error still happen?

Hi, we just emailed you about this. sorry about the delay

5 hours ago, DGibson5959 said:

Is there any way to standardize the names (preferably last name  first) ? For example JF Kennedy and John F. Kennedy  have different entries. It makes it difficult to have to search through items like T.Jefferson, R.M. Nixon, etc when you are wanting to try to look for varieties of that particular coin. 

Hi, we will clean this up.  Will put in the full names instead of abbreviations.

Hi, we have a few  videos on how to do this on our StampManage YouTube channel. Here is one:

Hi, can you select

FILE > GOTO STAMPMANAGE IMAGES FOLDER..

from the main menu.  Then look in sub folder 347 (USA) - do you see many .jpg image files in there?

we also have a video on this subject at:

18 hours ago, rungek said:

I am having somewhat of the same problem. I have the key from 08/14/2023 upgrade and have downloaded the product from the link above. When I enter my key I get an error "

Help appreciated. Thanks

 

 

Hi, we have changed the licensing system to use shorter activation codes.  The new codes are 16 characters long instead of 24.  Looking similar to this:

H6NV-9SKG-66NJ-VDPA

If your HomeManage 2024 activation code is the older 24 character format, and you have downloaded the program again recently, email us at:

sales@libertystreet.com

and we will generate a new code 

Hi, have you activated StampManage 2024 on both computers using the same activation code?

If so, there were no errors when you activated on the 2 computers?

We are going to check our code to make sure there is no issue with the new licensing system.

Hi, can you email again and specify that you are the poster in the forum, I will reply with a new code you can try.

Hi, did you email us about this?  I just replied to someone with a similar problem.  You may need to download the software again if you downloaded the demo weeks ago.  We have recently put up a build that uses the new licensing system.  

The problem with installing anything to a USB drive is there are usually very slow.  You should install the program itself, to your hard drive.  You can set the data & images folders to an external drive.  I would recommend an SSD drive such as Samsung S7, they are small and fast and coming down in price.

HI, ok sorry about that.  We can fix this for the upcoming free update for 2024 users.

Hi, which version of Windows are you using?

Regarding the duplicate values.  Can you ZIP and email us your STAMPDATA.MDB file.  

or if possible, do an internet backup

FILE -> BACKUP DATA TO INTERNET...

from the main menu. Then email techsupport@libertystreet.com with your activaiton code.

22 hours ago, MtnTroll said:

When I add coins to My Collection, I like to add images of the actual coin I own. I am able to do this for most coins. However, if the coin type I am adding already has a special variety image that shows as the stock image, I am unable to change the image on the coin I am adding to My Collection.

As an example, the 1979-S Jefferson Nickel Type2 and Type1 have stock images that are different than the stock image for routine Jefferson Nickels. When I am adding my coin to My Collection, and I go to the Images tab (regardless of whether I select Obverse, Reverse, Image 3 or Image 4), and click Select Image; a window pops up where I can select the image I have in my files, but when I click Open, the image does not appear for the coin I am adding.

Hope this makes sense.

HI, we are going to take a look at this and see if we can reproduce it here.  Adding your own image should obviously override any stock image.  Will see if that does not happen in your scenario.

On 11/27/2023 at 9:03 PM, PB Coin said:

If you're looking for beta testers I also volunteer.  I love to help develop apps that make MAC’s great!

We use TestFlight by Apple to test the software on different Mac computers.  If you are interested in being a beta tester you can send an email to techsupport@libertystreet.com

We will then send you an invitation via TestFlight.  Thanks for the offer.

18 hours ago, PB Coin said:

Any Update?

Hi, we have added the CoinManage ID to the CoinManage Mac program as well as over 900 new varieties and maybe 100 more images so far.  We are still testing but hoping to get the next update out within the next week or so.

they should be in the location I mentioned in the previous reply:

United States -> US Mint Products -> Anniversary Morgan and Peace Dollars