dealio

As I have used the software over the years, backing up the database and image files has been a good practice. However there are other documents that I typically have linked to asset records which are vital for maintenance or other purposes. The issue is that the application does not allow me to store those documents within the program's data directories, which makes backing up the contents (everything associated/linked to an asset) a tedious task, since I would have to go to each asset's links to find the location of the documents that I've linked to that asset to back them up. Restoring would be equally as tedious. So I've resorted to a manual solution that keeps all associated documents in a "Documents" folder at the same level as the "Images" folder in the folder hierarchy. For any asset that I want to link documents to, I create a subdirectory with the asset's asset number and place the documents I want to link to that asset in the folder. I then open properties for the asset and link the documents in the new folder to the asset. The advantage is clear. When I want to backup the database, I only have to select one folder and everything is backed up. Would such a feature be universally appealing enough to add it to the application? An add on to that feature would be to allow me to locate the document I want to link to, but have a checkbox option to make the application copy the file into a hierarchy as described above, thus containing all linked documents under one parent (or grandparent, etc.) folder. Thanks for considering this David

Has there been any progress on this issue? When is the update (or new version?) expected? Thanks David

The Flic scanner (bought at Collectorz.com for their software) seems to work very well with HomeManage.

Hi SailorGuy, No this issue was never resolved. Unlike previous updates, if you want to apply this update, you’ll be forced to install a second installation on drive C:. The update ignores all other local drives you may have and provides no option to manually specify a different drive. You can try installing the update and check to see if it recognizes where your data file are automatically. But if you want to change where your data files are, then the backup and reinstall solution seems the smarter way to go.

SailorGuy, I had the same result with the most recent update. Since experiencing the issue earlier this year (March), there seems to have been no progress in correcting the issue, despite the comments above made by the admin. Unfortunate, but my guess is folks who install the app anywhere but the default location are in the minority, and so we perhaps may get no solution. I hope I’m wrong. I’ve found no work-around. Also, the admin suggests that the location in the registry is where the app should install, though he doesn’t mention where in the registry (HKCU, HKLM?). I searched the registry for both HomeManage and LibertyStreet and found multiple entries, but none of them contained the default path on C: drive; so it seems that the install location is hard-coded into the install, leaving us no option to update our installations properly.

I have an issue with the update that downloads when I select the Check for Updates.. option on the Help menu. After clicking the option, I get the prompt from the O/S to allow the update process to run. I click yes. The HomeManage 2017 Update dialog box pops up and I click next and it tells me that there is a newer version of HomeManage 2017. I click next again. A download of HM2017Up.exe proceeds to completion, followed by the next dialog that states the March 4, 2017 update is a free update and the usual boilerplate about closing all apps before updating. I do so, then click Next and I agree to the terms of the license, then click Next again. It is on this box that the update informs me that it will install the update into C:\Program Files (x86)\HomeManage. The problem is that my installation of HomeManage is NOT on the C: drive and I don't want it there. It is on the E: drive. However there is no option apparent on the dialog box to tell the update process to install the update in a different location. How can I update my installation of HomeManage with the March update? TIA David

I wonder does anyone providing support look at these posts and answer them?

I have HomeManage 2011 and have beenusing it for years to inventory home items. The version I bought and installed was version 11.0.0.0 running on Windows 7 (64-bit). Just today I saw there was an update on the LibertyStreet site, so I downloaded it and installed it on top of my existing installation. The update is version 11.0.17.0, and it apparently fixes a few cosmetic issues in the software. When I attempt activate the software, it asks for my product key. I had saved the product key from my original installation of 11.0.0.0. When I supply the original product key in the TurboActivate popup window, it complains that "You must enter a valid product key before activating online. Check your product key, and type it again." How can I activate the software? Thanks David