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Hi, this error happens when the data file is in a READ ONLY folder. Can you move the ASSETS.MDB file to another folder under MY DOCUMENTS, then change the data file location to that folder. A few years ago MICROSOFT made all folders under PROGRAM FILES (X86) read only.

hi, if your old computer is going to be retired run CoinManage on it and do an internet backup. Then deactivate using TOOLS > LICENSING > DEACTIVATE LICENSE.. intall CoinManage 2019 on the new computer. Activate it and then do an INTERNET RESTORE

Hi, sorry about the delay. We fixed the data file and uploaded it to a DROPBOX folder. You should have an email notification for the shared folder.

it is under: United States -> Bullion Coins -> American Eagles Silver

yes you are correct, we should stick to general issues or regular issues. Any comments on which one it should be are welcome. Regarding Air Mail vs. Air Post I believe that is specific to the country, the USA seems to use Air Mail while many other countries use Air Post.

Getting Started Video For CoinManage for the Mac https://youtu.be/uzpyF9j0rDY $29.99 at: https://itunes.apple.com/us/app/coinmanage/id1343456970

Hi, I believe we emailed you a link to the latest canada version of coinmanage. If you continue having problems we can remote to your computer.

Hi, you can download homemanage 2018 from: https://s3.amazonaws.com/LSSDownloads/HomeMng2018Setup.exe

In the add stamp dialog there is a section with a list of many countries, choose one of those countries. then select a variety and click OK. The stamp from the other country will appear in the MY COLLECTION. The main window shows stamps you inventoried, not the entire stamp database.

are you talking about the main screen of the program? that just shows an example stamp from the USA. If you click on the ADD STAMP button you should see stamps from many countries available.

Hi, no there is no way to specify which reports will show. But it is a good idea, we will see if we can add it for a future version.

how many snow varieties are there in total? its a bit of a balancing act as quite a few customers would not want the type variety list filled with sub-varieties that they don't collect. It makes navigation more difficult. Nesting the sub-varieties is an option but that has some problems as well.

these are for Morgan dollars? we added quite a few for 2019 will take a look at the missing ones for the upcoming free update.

ok we will look in the bullion coin section and add - thanks for the report they will be in the upcoming free update

yes we are putting out the 1st free update before the end of the month, have already added several 2019 issues.

sorry to hear about that. For StampManage Deluxe Disk 2 is just the additional images disk. It includes images from other countries. You should either install it or select: HELP > INSTALL ADDITIONAL IMAGES from the main menu which does the exact same thing.

you can manually enter the value when adding a coin. Simply type in the desired value into the value field.

we have fixed this, will be in the upcoming free update which will be out by the end of the month.

do you have any old files name STAMPDATA.MDB? Or in the ZIP file, if you unzip or look in the ZIP do you see a file with the name STAMPDATA.MDB? Our backups are stored as ZIP files, the STAMPDATA.MDB is included in the backup ZIP. To see your backup files running StampManage, select: FILE > MANAGE BACKUP FILES from the main menu.

hi, if you install the program on a new computer you can also do this: 1/ select FILE > GO TO DATA FOLDER from the main menu. 2/ EXIT stampmanage 3/ copy your old STAMPDATA.MDB file to REPLACE the one in the open data folder. (is usually better to rename the current STAMPDATA.MDB so it won't be overwritten 4/ run StampManage and select FILE > UPDATE STAMPMANAGE FILE.. from the main menu. This should upgrade the data file with the 2019 data.

Hi, does this happen before you get to the 1st screen of the ADD STAMP WIZARD? if not when? we will try to reproduce today

Hi, the 1st version of CoinManage for the Mac was accepted by the Mac App Store earlier today. Before considering a purchase, please read these release notes below: 1/ The 1st edition has only a fraction of the features that the Windows version does. We are going to work hard to get more features into the application as soon as possible. 2/ By the end of this month we should release a new version with the latest 2018 / 2019 coins in the database. Right now the Mac database is about 9 months behind the new 2019 Windows CoinManage 3/ The cost of the program is 29.99, updates will be free. Later this year we will add some in app purchases, probably Canada database, Uk database and maybe some in app Value updates. We will probably increase the price to 39.99 later this year when the program has image capabilities and other new features. 4/ The best feature in the Mac version is the automatic iCloud backup. If you have iCloud enabled the program will automatically backup your data to iCloud. Even better, if you have a 2nd or 3rd Mac all you need to do is download the app at no extra charge. The 1st time you run the app will download all your data. No manual BACKUP & RESTORE nonsense. We have already started work on an iOS version for the iPhone / iPad. When it is ready later this year it will also connect to the same iCloud database and so you can automatically share your data among Apple devices on the same iCloud account. The link to the CoinManage Mac app is below, we will do 1 or 2 videos this week showing how to get started. https://itunes.apple.com/us/app/coinmanage/id1343456970 any questions, please feel free to ask here on the forum. .

Thanks for the report, we are going to be releasing a free update for HomeManage by the end of January 2019. We will be looking at all the reports on this forum and elsewhere.

Hi, this is for the 2nd image? we will try to reproduce the error. to see the image used: FILE > GOTO MY IMAGES FOLDER from the main menu. The image file name will be: assetXXX(2).jpg where XXX is the HOMEMANAGE ID of the item. You can see the HOMEMANAGE ID when you select the item within HomeManage

was the 2013 version on this same computer or another computer. can you try the steps shown in this link below. Your MY DOCUMENTS folder should be set to read / write. https://answers.microsoft.com/en-us/windows/forum/windows_10-files/document-folders-marked-read-only-after-upgrade-to/4f00d3fe-82b0-4e6d-a92a-f81751aa6f51