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Hi, ok we are going to look at this for the upcoming free update.

Hi, we are adding this capability in the next few months. The coin manage mac data file is very similar to the windows version data file. But it will take some time to get a conversion working.

Hi, we are going to be adding PDF reports in the near future. We have a new update coming out soon which will show totals on your screen.

Hi, ok we are looking at this now for the upcoming free update.

what text are you looking for? the search results would depend on this.

Hi, yes the RI prefix clashes with the SCOTT prefix used by some revenue stamps. We are going to change the prefix probably for Rhode Island to something else in the near future.

Hi, Vatican City has been In the program a long time. Is it possible you accidently deleted it? you can re-install the program and see if it shows up again.

Hi, this is a problem is not common but does happen every once in awhile. The company that makes our licensing software recommends that you update all your network drivers to the latest version. If the issue still occurs can you email our tech support we have a list of other things you can try.

hi, try selecting FILE > GO TO STAMPMANAGE IMAGES FOLDER from the main menu. does it open a valid folder with a list of numbered folders? If so, do you see many JPG image files in the 347 folder? that is the USA folder.

sorry for the delay, yes if you install the DELUXE version to the same data folder as the USA edition, the database will be upgraded to the DELUXE.

Hi, that error means the data file got corrupted, is it possible your computer was shut off when CoinManage was running? anyways, if you have MICROSOFT ACCESS you can usually fix the file simply by opening the COINDESC.MDB file mentioned in the error. If not, we can do it here. Please either ZIP and email the COINDESC.MDB file to: techsupport@libertystreet.com or upload it using a free www.dropbox.com account.

hi, only PCGS at this point. the pcgs barcode contains the coin variety info and grade. The NGC does not seem to, so scanning the code on the NGC slab does not accomplish much

Hi, the 1916 D buffalo Nickel is definitely in the program. Is it possible you accidentally deleted it? you can reload the coin mange database by selecting FILE > UPDATE DATA FILE from the main menu

we are online all day today, Kindly come to our online chat and someone can remote to your machine. before doing this, please download the free app from www.teamviewer.com . Run the app and get the ID + PASSWORD. keep it open when you connect to our online chat.

these problems are almost always a case where the old data file is in another folder. moving it to the current data folder fixes the issue. As we stated in the last response, we can remote to your machine and do this for you if you need it. Just got off a remote control where we fixed this for a CurrencyManage user in the same situation

Hi, we can add these for the next free update. It is possible to add new stamps to the database using the stamp database manager feature under the TOOLS menu.

yes, we can do something like that and give the user the option to not show the variants. It is especially confusing in the PRESIDENTIAL DOLLARS section.

Hi, we would need to add a couple more value fields to enable this. Will consider doing that for the next major upgrade.

can you search for then delete a file called HEADERS.WCD. if is usually in the MY DOCUMENTS/COINMANAGE folder. then run the program again, do you see the coins?

Hi, if you edit a variety and then do a SUBMIT CHANGES. We will receive the edit changes. We manually look at the edits and sometimes miss an important edit,. we will try to add some sort of flag so the user can say a variety has an error. we will then look up the stamp and any corrections the user has made...Until then, if you could just let us know of any errors by emailing your username on your computer and any other info ...we will spend more time going over any edits you have made.

Hi, if you add a stamp and then click on the APPLY button the format will reset to SINGLE STAMP. We will try to put in a check box or preference so that the format does not reset when using the APPLY button to add multiple items.

Hi,please try again it should work now.

the code you received on purchase will work on 2 computers. There is no problem sharing a folder to host the data file and use it in a multi-user fashion. If you need more than 2 computers you can contact sales@libertystreet.com we can increase it at a reasonable cost.

Hi, can you email us the code you are using for 2018. We can release it for re-use. Email it to: sales@libertystreet.com

Hi, we will fix any issues using the latest USA specialized 2019 for the next free update. Thanks for the detailed report.