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admin

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Everything posted by admin

  1. admin
    If everything is there no need to do anything. Just use 2018 as you wish.
  2. admin
    Hi, by separator do you mean the decimal separator? Will try to duplicate the problem here and fix. I'm pretty sure it is because the decimal separator is 2 characters.
  3. admin
    Hi, can you come on our online chat today, click on the LIVE SUPPORT ONLINE button at: https://www.libertystreet.com/Liberty-Street-Software-Contact-Info.htm I'm not sure what you mean by "main issues only" so its better if we look.
  4. admin
    can you try running the SETUP.EXE program directly from the DVD.
  5. admin
    Hi, yes we are going to try to get this fixed. We just need to refresh the image. It is not happening on most of our computers but we found 1 where it did.
  6. admin
    Hi, we don't put out a new version until there are several new features / improvements that we feel are worth the upgrade... To see what is new in the 2018 version, kindly view the online manual at: https://www.libertystreet.com/home-inventory/homemanage-manual.html open the GENERAL INFO Section and click on WHATS NEW IN HOMEMANAGE 2018
  7. admin
    Hi, so you are certain there are no assets assigned to the vehicle you are trying to DELETE? We were able to delete by showing all vehicles, selecting one and then clicking on the DELETE button. is this how you tried to delete?
  8. admin
    Hi, ok we will look at putting in some light gray gridlines,
  9. admin
    Hi, are you doing this in the STAMP DATABASE MANAGER? You should not enter new variety info, just enter 2 new stamps to your collection using the ADD STAMP command. SCOTT #2559, set the format as BLOCK of 10, hit the APPLY button to record the input....then enter a 2nd SCOTT 2559, set the format as PANE OF 20.
  10. admin
    Hi, I believe we emailed you about this a couple times. We don't have a separate grade for Ultra Cameo. But you can manually type in that grade no problem... you just wont see any values for it they will need to be input manually.
  11. admin

    Support

    admin replied to a topic in StampManage Support

    if they are different conditions you should enter 5 separate entries. You can use the CLONE button to make a copy of an entry then just edit it and change the condition
  12. admin
    can you try FILE > UPDATE STAMPMANAGE FILE from the main menu. Does that fill in the missing items? Do a local backup before trying this.
  13. admin
    Hi, if you have the 2018 edition, there is a font height section in the PREFERENCES you can change:
  14. admin
    We have a couple people asking if they can use a smartphone to scan barcodes. The scanned barcode would then be transmitted to your PC running HomeManage. We have found at least one app that should do this, please see: https://barcodetopc.com/ We will be testing this app and do a video on it in the near future.
  15. admin
    we have a video on how to do this at: https://youtu.be/JI1UYvvoaXI
  16. admin
    Hi, how are you trying to load the backup ZIP file? by using the RESTORE command?
  17. admin

    Support

    admin replied to a topic in StampManage Support

    Hi, we do add the issues on this forum to our bug list, some of the people we email privately outside this forum. Will try to keep the responses here more up to date, sometimes there is not much to say until we fix the problem that has been posted.
  18. admin
    Hi, we have seen it here on 1 of our computers we are going to fix for the next free update which will be out in late July, sorry for the inconvenience.
  19. admin
    We will make it 16 at some point, probably for the 2019 version. Is 16 enough?
  20. admin
    Hi, many years ago when we were designing the CoinManage database...we had to decide if the mintage field should be a number or a text string. We made it a text string as there are often instances when the exact mintage is not know. So for example you may see a mintage "less than 5 known". the downside of this is that you can't sort on the field properly. We would have to add another mintage field that is number only
  21. admin
    HI, we spent quite a bit of time a couple years ago to prevent this sort of thing from happening. The update should not overwrite any changes assigned to the user running the update. Is it possible you are installed the program on other machine with a different user name? did you have a backup?
  22. admin
    Hi, if you own StampManage Deluxe 2018 can you download the latest update. HELP > CHECK FOR UPDATES from the main menu. It should solve the restart issue. Will be updating StampManage USA later today with the same fix.
  23. admin
    Hi, we already have 16 image caption text fields in the data file. We will be changing the UI to allow the user to assign a caption to each image. I expect this to be in the 2018 edition sometime this summer.
  24. admin
    HI, yes we think its cause we left some debug code in the program. Will be putting out a new update in a few days. Sorry about that.
  25. admin
    Hi we did a remote control to another user that had this problem. What is happening is your Windows Control Panel short date setting is: M/D/YYYY change it to: MM/DD/YYYY and this should work.
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