admin

Hi, what is the resolution of the screen you are using? it looks quite large. If you click on the small button in upper right with 2 overlapping boxes, does the right edge become visible again?

we have made a YouTube video on how to set the report sort order:

Ok, we will check and make sure this is not a bug in the program.

if you go into TOOLS > PREFERENCES is the conversion value set to 0.00 by any chance? If so, change it to 1.00

a couple people have not received the automated email. When we try to send it their email bounces. Can you send an email to libertyst@gmail.com and kindly make sure the email is not in a SPAM folder.

HI, correct info is: https://s3.amazonaws.com/LSSDownloads/StampMngShip2020.exe AFTER installing the program from the link above..download and install the Additional Images setup from: https://s3.amazonaws.com/LSSDownloads/StampMng2020Images.exe we corrected the problem & have sent the correct info in a 2nd email to upgraders. My apologies about that.

we looked at the Armenia images folder and saw no images from Bermuda. These images were probably installed by an earlier version of STampManage from a few years back. Unfortunately StampManage can not currently go back and delete unwanted images. What you can do is: FILE > GO TO STAMPMANAGE IMAGES from the main menu. go to folder 385. delete all the images in that folder and then install the program again. Or else just go through the images and delete any from Bermuda,.

hI, can you give a couple of examples of scott numbers where you see this?

Hi we will email you the 2020 download link in the next day or 2. Just need to test a bit more to make sure it works properly.

You can type a new name into the country dropdown..within the edit control that is part of the dropdown. It is not mandatory to select a country from the drop down list.

HI, we did a video a while ago on how to add coins from another country: https://youtu.be/tR8OLg5CZaM

Ok, will do so, thanks for the suggestion.

try your code again as we released it for re-use.

Hi, I think there is a problem with your email as we have sent 2 messages. Could you email libertyst@gmail.com, from another email address if possible.

Ok we will add it, sorry about that.

Hi, its probably better if we add them. Otherwise, if you add them to the database, then we also do that... you will see duplicate entries. If you can list the VAM numbers here we will start with those for the upcoming new version

Hi, thank you for this. we will be going over the countries you mention to get rid of any unwanted images and replace with correct images.

HI, if you select: FILE > GOTO COINMANAGE IMAGES from the main menu. Do you see a folder called Canada? If so, open it, do you see many jpg files in there?

this error usually means the data file has become corrupted. Will take a look at the file and reply to you via email.

you would need to download the update file to a USB drive from a computer that is connected to the internet. Then plug the USB into the non-internet computer and run the downloaded EXE fie. You can email techsupport@libertystreet.com with the name of your program / version and we can reply with the direct download link.

Hi, the 2019 version has a barcode lookup wizard that lets you add multiple barcodes, you can even load a text file of barcodes. Is this what you are using?

Hi, yes we dont' show the exact amount after 1500. The reason is the constant calculating could slow down the program and make it sluggish to use. We should be able to increase the limit for the next free update.

Hi, we sent you back a repaired file a few days ago. Did you not receive it?

sorry about that. Had to update some billing information. Kindly try again

Hi, yes you can just "right mouse click" on the country and choose a report from the popup menu.