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=== QUESTION I've been using the trial of AssetManage and am absolutely in love with it. It's perfect for what we've been trying to implement, and we will most likely be purchasing licenses. We had a few quick questions in regards to using SQL if we went with Enterprise. If we want to use a cloud based MySQL server, hosted by a 3rd party solution, would it be easy to link that to Asset Manage Enterprise? Or does it only work with local storage servers? Thank you, any and all information would be very helpful to our purchasing decision! === ANSWER The Enterprise will work with any ODBC compatible database. MySQL is ODBC compatible.. but you should download the demo and setup the database to make sure it will work in your environment. There are many different versions of MySQL and it can be a bit tricky., There is a section in the manual that should detail how to setup the ODBC connection, you can access it by selecting HELP > USER MANUAL from the main menu. It is also in PDF format where you install the program (usually \\PROGRAM FILES\ASSETMANAGE ENTERPRISE)

=== QUESTION FROM CUSTOMER My computer crashed and I am trying to recover my personal data file. Can you tell me (1) the name of the file and (2) where the file is stored? Thank you. === ANSWER The file is called ASSETS.MDB. In most cases if will be in your MY DOCUMENTS -> HomeManage -> DATA folder

Yes, that is basically saying that we can't show the status if you have over 1500 items in the list. The reason for this is constantly updating the status bar for a large list results in the program being really sluggish. Believe me you would find it very annoying. We are loooking at speeding this up for large lists but as of now we put in that limit.

Hi, can you try FILE > UPDATE STAMPMANAGE DATA FILE. from the main menu. If that does not update your data can you do an INTERNET BACKUP then contact us we can look a the file. - Paul Watch StampManage Videos

The 2015 Deluxe Version Upgrade can now be purchased online. You MUST have purchased StampManage Deluxe in the past to be eligible for the upgrade. === QUESTION from someone who upgraded today I just downloaded the 2015 program In my 2013 program the total value of the 1132 stamps in my collection was $1,608.75 In the 2015 program the total value of the 1132 stamps in my collection is $1,608.75 I find this to be not possible === ANSWER First thing is after running the program after upgrading, you will see the import screens. After this is done EXIT the program and start again. Next, select TOOLS > APPLY VALUES TO COLLECTIONS from the main menu. Choose the 2015 Values.

we have to make a separate build and then upload it for the CHECK FOR UPDATES, will be doing this later in the week. Found a few more items that need fixing and we are checking out some other bug reports.

Hi, thanks for the solution. If you can get us your STAMPDATA.MDB file we can merge these changes into the master database. If you have purchased the software you can do an internet backup and email us when that is done. Or ZIP and email the STAMPDATA.MDB file, thanks in advance.

Ok,. sorry about that we will take a look at this tonight.

Hi there is a report under REPORTING > REPORTS GROUPED BY > ITEMS GROUPED BY LOCATION AND ROOM See screenshot. Have you tried this report yet?

We have uploaded 2 new videos at YouTube™: 1/ 2/ Please subscribe to our StampManage YouTube™ channel to received automatic notifications of new videos.

Can you download and install the latest build which we uploaded last night, let us know if the problem continues.

We had some customers report that the program would crash when they performed a backup. This should be fixed and a couple of people with this problem have confirmed the fix. Please download and install again from one of the links below, we are working on adding some new 2015 coins to the database and will issue an update in a couple weeks when that is done. Download links are: CoinManage USA CoinManage Deluxe CoinManage Canada we are working on CoinManage UK now and will have it done for tommorrow.

Sorry we forgot to subscribe to this thread, by the way.subscribe to threads or follow a forum to be notified when a new topic is created or a reply is made. We are going to start by adding the permissions to Active Directory, we have also had several requests to read the Employees into the program by importing them from Active Directory, so we will implement this as well. After this is done we can look at a permissions system that has the same interface but stores the permissions in a table within the program database.

We could'n t reproduce that here with the latest builds. So whenever you go into the PREFERENCES it correctly shows as 30 runs correctly, but the program backs up every Exit? You have the 2015 version? If so, when did you last download?

Hi, we created a to explain how to do this.Please subscribe to our StampManage YouTube™ channel to be informed every time we release a new StampManage video.

New YouTube HomeManage video on adding, managing rooms: Be sure to Subscribe to our HomeManage Videos Channel

We are going to be working on a new version of the software in the next week or 2, will make sure this is fixed ASAP.

Needed to Complete Video: Subscribe to our CoinManage YouTube Channel in order to get notified every time we release a new CoinManage video: https://www.youtube.com/channel/UCcr-04G1lpet9d8OFs6wXqQ

Recent question regarding StampManage.... Can you please answer a couple of questions for me regarding the Stamp Manage 2015 Deluxe Edition? As I read the information on your website, am I correct in understanding that if your database does not have a particular stamp that has been issued then I can enter the stamp myself and increase the database this way? For example I collect specifically issues from the country of Dominica and your info indicates that there are 407 stamps in your database with 239 images whereas Dominica has issued over 2800 stamps of which I have over 2500. Am I correct that I will be able to increase the specific country database to include all that I have including scanned images plus any that have been issued that I do not yet have? * Yes that is correct. Many of our text & image additions the past couple years have been by customers who entered the data in the way you describe. To submit any changes you have made to use for inclusion in the software, please click on the SUBMIT CHANGES button you will find on the main toolbar. If the above question is yes, is this done through the “Add Stamp Wizard” or “Stamp Data Manager” or are these the same? * Both ways can result in additions to the database. The Stamp Data Manager is the way to enter many stamps in one sitting. The Add Stamp Wizard will add any new variety data or image you add while cataloging the stamp using the wizard. If I have a topical collection, for example SCUBA Diving, does your database for each stamp allow for a code in a specific field to select on so that I could run a report and pull all items from the various countries based on a specific field, or would I have to input a specific database just for the topical collection? * Each stamp can have up to 3 topics assigned to it. You can later view or output reports on the stamps grouped by topic.

=== QUESTION I just recently purchased – online – StampManage Canada 2014 and get an error message when trying to open it after installation. “The Microsoft Jet database engine cannot open the file C:Program Files (x86)\StampManage\StampData.mdb It is already opened exclusively by another user, or you need permission to view its data” What’s going on? I have a personal home computer, and I am the only user. === ANSWER Hi, regarding that error.. you cannot install the data file to a folder under the PROGRAM FILES Please install it to a folder under MY DOCUMENTS You can run the install program again to change the path.

Yes, you would use TOOLS > LICENSING > DEACTIVATE LICENSE to deactivate the software on a machine. That will free the activation code up for use on another machine. If you have 3 machines that you use often, email sales@libertystreet.com and we can extend the license to 3 machines, we are not going to make you deactivate constantly to use it on the 3rd machine.

Hi, Yes the activation code you receive will allow you to install it on 2 computers.

Hi, if you click in the year list, which makes it active to receive keyboard input... ,. then type the YEAR using your keyboard, you should see the list scroll to the first variety in the list that has that particular year. Let me know if you have any problems using this feature.

The thing is once you drag from the Want List to a collection, don't you need the ADD COIN dialog to come up in order to fill in the details? You can add coins that are not in the master database by using the COINMANAGE DATABASE EDITOR feature under the TOOLS menu, If this does not answer your question feel free to follow up on this thread.

Hi, well the program is designed to remove a variety from the Want List once you add it to your inventory. Dragging from the Want List to a collection? That is a good idea we will try to implement it in the next month or so for a free update.