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admin

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Everything posted by admin

  1. admin
    Hi, the state quarters can be found in the WASHINGTON QUARTERS section as shown in attached screenshot. We don't have listing for Euro coins at this time, we will be expanding the database in the coming months. Starting with completing Australia & Mexico
  2. admin
    Hi, this seems to be a permissions issue. Can you email techsupport@libertystreet.com we can send you a direct link to the file and some instructions.
  3. admin
    Hi, so you have an item with an attachment. Whenever you edit the asset the file path for this attachment gets deleted? Without even clicking on the attachments tab during the edit? Or are you editing the attachments as well? We will try to reproduce this.
  4. admin
    Hi, you are seeing no images for any country? If you select: FILE > GO TO STAMPMANAGE IMAGES FOLDER do you see a folder open with many numbered sub folders? we have a video which may help
  5. admin
    if you havent already email sales@libertystreet.com as we don't know your email address from this post
  6. admin

    xf vs ef

    admin replied to a topic in CurrencyManage Support

    thanks for the report, we will fix this for the upcoming free update to currencymanage 2022
  7. admin
    Hi, can you verify the file: C:\Users\char\OneDrive\Documents\HomeManage\Reports\itemdetail1image.crd we have had a couple users with OneDrive problems recently. Maybe as a test you could copy all the files from the C:\Users\char\OneDrive\Documents\HomeManage\Reports folder to a non One-Drive folder and then change the REPORTS folder to the new folder. TOOLS > PREFERENCES from the main menu
  8. admin
    Hi, could you post a screenshot of the error, it usually helps us figure out the problem
  9. admin
    You are scanning items that are found on amazon and no results?
  10. admin
    Hi, could you enter a few of the codes that don't work directly into the amazon.ca search box. Do they return any results?
  11. admin
    Hi Harry I looked at the screenshots you sent. the program will not import the new data because the IMPORT folder shown in the error message is set to read-only. Can you try setting it to read / write. It is possible your antivirus has set the folder to read only. In this case you would need to change the anti-virus settings so this does not happen Paul Douglas Dembowski Liberty Street Software
  12. admin
    Hi, ok we till take a look at these. Thanks for the report.
  13. admin
    Hi are you referring to coin grading? if so, check out PCGS Photograde Online - Estimating Coin Grades Has Never Been Easier otherwise, just type your question into GOOGLE, you will most probably get many good links to answer your question
  14. admin
    Hi, yes they should remain after upgrade. But be sure to do a local backup before upgrading.
  15. admin
    Hi, if you typed the code in manually. Can you copy and paste from the email. We have a video on this below. If that does not work, can you tell me what the Title of the activation window says.
  16. admin
    Any items you have deleted should show up in the Deleted Items folder. You can "drag" assets back into a location from there if they were deleted unintentionally.
  17. admin
    Hi, currently the program does not import attachments. We plan to add this ability. Also, plan to have the user be able to include attachments in a backup by specifying an ATTACHMENTS folder that is associated with the program.
  18. admin
    Hi, ok we can add a field for vehicle value it is a good idea. Will look at doing this in the next month or 2 for a free update to 2022 users.
  19. admin
    Hi, this should be fixed in latest update for version 2022. Select HELP > CHECK FOR UPDATES from the main menu, then follow instructions.
  20. admin
    Hi, its working here. Any change you have other software running which may use the F6 key?
  21. admin
    Hi, can you post the UPC you scanned here so we can take a look
  22. admin
    Hi, the 2021 Morgan & Peace dollars are under the new category - United States -> US Mint Products -> Morgan and Peace Dollars
  23. admin
    Hi, this should be fixed in the latest update. Select: HELP > CHECK FOR UPDATES from the main menu. Then follow instructions to download the new updated version.
  24. admin
    we have a couple customers with this problem. Will be fixed for the upcoming update to 2022.
  25. admin
    yes sorry about that. There seems to be an issue with some fonts for printing. Will try to get it resolved for the upcoming free update for 2022 customers
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