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admin

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Everything posted by admin

  1. admin
    Hi, we took it out because no-one ever seemed to inquire about it. That was a mistake as several have complained... we will put it back in for a new update in a week or 2.
  2. admin
    Hi, we don't show that info as it seems like it would be a bit redundant to show for every coin of a type. Will consider letting user specify to show some coin type info via the settings.
  3. admin
    Hi, we removed it thinking no-one was using it. But a couple customers have complained so we will be putting it back into the Additional Info tab. Trying to keep the 1st tab as simple as possible.
  4. admin
    If you select VIEW -> DEALERS from the main menu you will see a list of all the Dealers in the program. You can delete an Dealer that is not currently assigned to a stamp if the Dealer is assigned to a stamp you would need to edit the stamp and change the dealer or set it to empty. You can do this in the View By -> Dealers section
  5. admin
    The HomeManage ID is a unique integer value that is created by the database file whenever a new asset is created. It is not possible to have 2 assets with the same HomeManage ID If the asset number field is left blank, we simply make the asset number the same as the HomeManage ID. If you duplicate an asset, the HomeManage ID of the new duplicate asset will be different, but the asset number should be the same.
  6. admin
    Hi, if you check these boxes you should see a new NOTEBOOK item whenever the item is moved to another location or the status / assignment changes. We are working on a free update for HomeManage that will be ready in a couple weeks, we will be adding the ability to make this a global setting for the update.
  7. admin
    You are exporting by running a report and then choosing Microsoft Excel Format from the Direct To dropdown? i just tried it and it seems to be working here. Which version of the program do you have?
  8. admin
    We added OX16, OX16a, OX16b - they are in the USA Scott Speciallized Catalog. The new varieties will show in the next 2022 update out in a week or so.
  9. admin
    We did a video on this a few months ago. Let me know if you need further assistance after watching: https://youtu.be/_KjcRt2S0qQ
  10. admin
    can you post a screenshot of the 550 error you are receving?
  11. admin
    Ok, we will fix this for the next free update. Thanks for the report
  12. admin
    Ok, thanks for the suggestions, will take a look and change for the upcoming free update.
  13. admin
    Can you give an example of the information you are entering into the Stamp Wizard to find the SCOTT number? year, denomination? are you searching by image using the optional stamp search program from LignUp? Note that signup has a free demo version. I believe it is restricted to USA Stamps though. More info can be found at: https://lignup.com/stamp-search
  14. admin
    Do you have MICROSOFT ACCESS installed on your computer? If so, you can open the COINDESC.MDB file and then select the REPAIR /COMPRESS button. That may help the situation. If you don't have MS ACCESS you can ZIP the COINDESC.MDB file and send it to us
  15. admin
    Changing the countries table directly can lead to massive problems. Reason being all the 750,000 varieites have the countryid set to a particular value.
  16. admin
    We can check to see if the individual coins have PCGS numbers, if you already know the PCGS numbers kindly let me know.
  17. admin
    Hi, does this screenshot show the item you are referring to? If so, it is under United States > Sets > American Eagle Silver Sets
  18. admin
    Hi, can you try one of the free online services for storing files. For example: https://www.dropbox.com/ or even Google Drive. We need to have the files in order to fix them.
  19. admin
    Hi, can you go into program preferences (TOOLS > PREFERENCES) and "uncheck" the use web cam checkbox. Then EXIT and restart the program. Let me know if the problem continues.
  20. admin
    can you search your hard drive for a file called STAMPDATA.MDB Do you see it in multiple folders? If so, does the time/date of one of the files seem to correspond to the older version. If it does, you can run the program and change the data folder (TOOLS > PREFERENCES from main menu).. to the older file folder. Then EXIT and run the program again.
  21. admin
    there is a 2022 deluxe version. The last Canada SCOTT numbers we saw in the SCOTT Updates ended in late 2021. Will keep looking and add newer issues as the SCOTT numbers are available.
  22. admin
    yes this is correct. Will take another look and make sure these stamps are in order.
  23. admin
    990 & 992 on a first day cover? The program does'nt currently have a database of first day covers that would include multiple stamps such as that item
  24. admin
    Not yet implemented but we have started work on the feature. To delete an attachment you can: 1/ Edit the asset 2/ Select the Attachments tab 3/ Click on the atatchement to delete and press the Delete button.
  25. admin
    South Vietnam is folder 306. When you select FILE > GOTO STAMPMANAGE IMAGES FOLDER do you see a 306 folder containing .jpg files?
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