admin
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Everything posted by admin
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this error usually means the data file has become corrupted. Will take a look at the file and reply to you via email.
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How to update program on a computer that is not online
admin replied to a topic in CoinManage Support
you would need to download the update file to a USB drive from a computer that is connected to the internet. Then plug the USB into the non-internet computer and run the downloaded EXE fie. You can email techsupport@libertystreet.com with the name of your program / version and we can reply with the direct download link. -
Hi, the 2019 version has a barcode lookup wizard that lets you add multiple barcodes, you can even load a text file of barcodes. Is this what you are using?
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Hi, yes we dont' show the exact amount after 1500. The reason is the constant calculating could slow down the program and make it sluggish to use. We should be able to increase the limit for the next free update.
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Hi, we sent you back a repaired file a few days ago. Did you not receive it?
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sorry about that. Had to update some billing information. Kindly try again
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Printing a report for a specified country collection
admin replied to meccadom's topic in StampManage Support
Hi, yes you can just "right mouse click" on the country and choose a report from the popup menu. -
Hi, ok we can add these for the next free update. The reason we don't let users add the country is because it can lead to the same country having 2 separate unique number ids. This would cause problems later on.
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Hi, this error normally means you have installed the data file into a folder that is marked as read only. The program needs to write to the data file for obvious reasons. Try to mouse click on the program icon and select RUN AS ADMIN from the popup menu. Does the error go away?
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Hi, we are releasing an update that included Canada & UK coins in the next week. We have been working on the photos feature, it will be several weeks more, the program does automatic backup to iCloud which makes the feature quite a bit more complicated to program. sorry for the delay.
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Hi, it means that the item cannot show in the detail view because it is over 32000 characters long. This usually happens when you have a very large notebook list for the item or many attachments, is this the situation with your asset? we will make some changes to improve the error handling, probably by truncating the notebook list as shown in the item details.
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do you have a quote character in the description or filename? that is probably the cause. Can you try removing the quote characters and save again
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Hi, are you trying to transfer by moving files over? that won't work you need to run the install program for StampManage on the new computer. The reason is that the install sets up some system files and registry entries. Copying all the StampManage program files over manually won't accomplish that.
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Hi, the windows version will work on a Mac if you have the PARALLELS PC emulator installed. It is not a free program see: https://www.parallels.com
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Yes, the code you receive after purchase will work on 2 computers. If you need to release a code from a particular machine, you can do so using TOOLS > LICENSING > DEACTIVATE LICENSE... from the main menu.
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Missing Pictures for New CoinManage Deluxe 2019 Install
admin replied to BoomerangThree's topic in CoinManage Support
Hi, The CoinManage Deluxe does not have complete listings for those other countries. We are working on Australia in the next few months. Not sure if we can include all the modern collector coins & sets, but circulation issues yes. -
Hi, are you sure you installed the 2015 USA edition on the new computer? we will see if the code needs to be released.
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ok thanks, yes we see the problem. Should have it fixed on the weekend.
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does this only happen with PDF attachment? does it only happen when you are adding a new item? we will take a look today
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can you email us the code you are using. We will release all current activations so it will work on 2 computers. Email it to techsupport@libertystreet.com and let us know which program it is for
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we will take a look, errors like that should have been fixed a couple months ago. Are you on the latest update to version 2019?
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hi, yes the code will work on 2 computers. So simply use the same code on both computers.
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Hi, you will see Canada added in the next few weeks then UK. We are currently adding imaging capabilities and that will be ready sometime in September as well in a free update.
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Is the country in the SCOTT catalog? if so, can you let us know what they are?
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HI, are you referring to SCOTT catalog number? you can sort on any column simply by clicking the column header at the top of the list. Click on the column again to toggle the direction of the sort from ASCENDING to DESCENDING.
