admin

My apologies, have you emailed your codes to us? we can deactivate them over the internet. If you still have access to the program on an older PC you can deactivate the code within Assetmanage using: TOOLS > LICENSING > DEACTIVATE LICENSE... from the main menu

we are going to look at these items this week. Will be putting an update to currencymanage 2019 pretty soon. This week.

How big is your data file? Bigger files can take awhile to upload. We will try to improve the progress indicator for these backups

so you preference change is not being saved when you exit and restart the program? do you have permissions to write to the WINDOWS REGISTRY? this is necessary to save PREFERENCES try running the program as ADMIN. Right mouse click on the program icon and select Run as administrator from the popup menu. Do you continue to have issues saving the data directory preference?

have to exited and run the program again? is the collection still missing?

Hi, we have seen this a couple times when the customer has the DATA folder set to the IMPORT folder. If you select FILE > GOTO DATA FOLDER from the main menu can you tell me the complete path name of the folder that is opened?

Can you search your hard drive for the file STAMPDATA.MDB. Do you see another copy In another folder? What often happens is the customers old data is in another folder You can change your Data folder setting in the PREFERENCES to the folder containing the other STAMPDATA.MDB. Then EXIT and restart STAMPMANAGE. we often do this for customers via remote control, if you still have issues click on the LIVE SUPPORT ONLINE button at our CONTACT page later this afternoon

sorry just noticed this. the HEADERS.WCD file contains information on which columns show in a particular situation and the width of each column. they are stored in the MY DOCUMENTS\CoinManage folder for the user. In most situations a user should have full read / write permission to this folder which is needed to save any changes made to the columns.

cost info or values? Can you try selecting FILE > UPDATE STAMPMANAGE DATA FILE from the main menu. After this finishes, you should probably EXIT and start the program again.

do you get a detailed error message? if so, could you do a screen shot of it and post it here or email to: techsupport@libertystreet.com

yes this is correct. Just type the format in manually. The pulldown has an edit box associated with it for this purpose.

we will add these to the list of coins to be added for the next update. It will be out by the end of the month. Thanks for the report

Do you have any sort of firewall which could be preventing an application from accessing the internet?

Hi, we have been online all day since morning, it is the LIVE SUPPORT ONLINE button at our CONTACT US page. Just click on it. https://www.libertystreet.com/Liberty-Street-Software-Contact-Info.htm

that error usually happens when the ASSETS.LDB (not the MDB) file can not be deleted. can you manually delete the ASSETS.LDB file. It is in the same folder as your ASSETS.MDB

we will take a look and put in some error reporting to see what could be the issue here.

Hi, it should open up eBay UK for Uk coins. we will take a look and fix if necessary. sometimes eBay changes their URL specifications which breaks CoinManage.

Hi, you should be able to right mouse click on any album/stockbook in the VIEW tab section. Then select one of the reporting options from the popup menu.

Hi, let us remote to your computer some time soon. The only way you can have your data deleted 2 times is if you manually delete the data file. there is a good chance the data is in another folder on your computer, it is called STAMPDATA.MDB Kindly email sales@libertystreet.com if you haven't already, we can setup a time to remote

Hi, you can upgrade the DELUXE version at: www.stampmanageupgrade.com

yes, seems very annoying to have that automatic synch defaulted to on, there are over 240,000 image files in StampManage Deluxe

seems like you have google photos set to automatically add any graphics files you put on your computer. Maybe that is the default setting I really don't know. Could you try looking at the google photos settings. There should be a way to turn that off.

Hi, are you using the ENGLISH version of Windows? If so, which version of Windows? Don't see any other error reports like this recently.

Hi, can you email the code you are using to sales@libertystreet.com they will release the code for re-use.

Thanks for that Geek, we have quite a few Home Inventory Pro users asking about this.