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Hi, we have quite a few coins listed with CAM-60 to CAM-70 valuations. Same applies to PRDC (Proof Deep Cameo). PRCA is used for PROOF cameo coins. There is also: DC-60 to DC-70 which is for Deep Cameo coins that are not PROOF. Never heard of UCAM what is that?

The next update will be out around January 1, will include the latest issues, some bug fixes. Will do a video explaining the changes when it is ready.

Hi, yes there is a manual installed on your computer. It is in PDF format. The easiest way to open it is to select: HELP > GETTING STARTED GUIDE (PDF Format) from the main menu.

Hi, which currency symbol are you trying to enter? We tried to duplicate this by entering "$45.00" into the value field and it worked. CoinManage uses the default currency symbol as defined in your Windows Control Panel. There is no need to enter the currency symbol as the program will not store values in multiple currencies.

We have a new video: Stamp Database Summary Report Showing how to get a summary report of the StampManage database grouped by Country

=== QUESTION === My Stamp Manager program, updated through 2017, has stopped showing the listing of my stamps. When I open the program, on the top 3rd of the page, I get the stamp image (as shown in the scan attached) but nothing else. When I want to add a stamp I get the new image but nothing more. Do I need to reload the program or do something differently. === ANSWER This was happening because the HEADERS.WCD file used to store StampManage column settings was corrupted. Simply delete the file. If you have changed the column settings you would need to reconfigure them afterwards. The file should be located in your MY DOCUMENTS\STAMPMANAGE folder. Stamp manager.pdf

=== QUESTION === While updating my database, my computer was knocked off the table. The database updated did not complete. I rebooted the computer, but now get an error message(Unrecognized database format), and now the software will not run. CoinManageUSA 2017. Is there a way my database can be resurrected? === ANSWER === Hi, that error means the data file was corrupted. If you have MICROSOFT ACCESS on your machine, try opening the file: COINDESC.MDB file using ACCESS...Its should detect the file needs repairing and do so. If not, you can upload the file at www.dropbox.com create a new folder there upload the COINDESC.MDB file and then share the folder with: techsupport@libertystreet.comn we will repair the file here and you will then be able to download the repaired copy.

Hi, can you email us the TIFF file that is causing that problem. Was the photo take with a phone camera? We have to do some extra processing with images take using a phone camera. For example, we detect if an image was taken with an iPhone as it requires rotation due to the way the image is stored. If so, can you tell me the phone or digital camera used to take the image?

Amazon is very good about returning items so I would recommend buying a barcode scanner there.. Return the scanner if it can't read your PCGS barcodes...A vendor on Amazon must accept returns for pretty much any reason. Try to avoid the cheap Chinese scanners with "too good to be true" pricing.

Hi, we can make the GUM pull down work like the FORMAT does. It is not too hard to program, we can add it for the next free update The StampManage 2018 free updates will roll out later this month.

Hi, we will definitely have an iPhone / iPad CoinManage in 2018. The first version will be pretty basic, then we will add features every couple of months. An Android version is something we would like to have, but I can't commit to any release date as we have not started work on such a product.

Hi, the Deluxe version does not have listings for all world stamps. You will see incomplete listings for countries such as Croatia. We are adding thousands of new listings every month, the next free update will include many more listings. It will be out in early January.

we would just include it with the program for the next free update which will be out before January 1,.

Hi, please check your email I believe we have replied to this.

What we could do is add a new category to the NOTEBOOK called something like "Additional Cost", adding an item with this category would result in it being added to arrive at the final TOTAL COST of the item. Is that an acceptable solution for you?

Hi, ok please note that doing that will move all the items into the DELETED ITEMS folder, you would need to select ACTIONS > EMPTY 'DELETED ITEMS' FOLDER to permanently remove the items. Another way to delete all assets is using CTRL + ALT + SHIFT + X

hi, yes you can create graphs & charts, it would require some study of the REPORT DESIGNER MANUAL under the HELP menu. We will take a look at the report you mention and correct if necessary. We will also add some more charts to the program as you suggest.

Hi, do you have a printed manual for the scanner? If not, can you search for the manual online. Just GOOGLE the product name + the text "manual". There should be a way to adjust the settings of the scanner to make it possible to read the PCGS barcodes. We are going to change the recommendation for a wand type scanner as we have a few customers who have no problems using a "normal" scanner.

Hi, yes for the 2018 edition we will add all the VAM varieties to the Morgan Dollar section.

So you have an SQL Server database that is accessed via the internet? AssetManage Enterprise should work in this scenario but there may be performance problems if the internet connection is not high speed.

Hi, is this regarding the Standard version? If so, please watch this video on setting up the program for multi-users.

=== QUESTION === have watched many of your very helpful videos including adding images to an item. I want to add a pdf receipt to an item. I can see how that is done by adding an attachment. However unlike photos which are imbedded as images in my Home inventory software when added, the pdf document appears to require me to keep it on my hard drive. Is there a was to imbed the pdf doc in the software the way images are? This would allow me to delete the pdf files from the hard drive as I do the images once added to the software. === ANSWER === The program currently stores a simple file path to an attachment. Embedding the files in the database file would cause problems with large attachments. In the future we will probably give the user the option to copy any attachments to a folder, which would be backed up along with other data. The program would just store the filename. I

Hi, the free updates are for customers on the latest (2017) edition of the product. Please email sales@libertystreet.com with your company info and we will reply with instructions on how to get to the 2017 edition.

Hi, ok we will forward this error to Combit, they are the company that produces the reporting add on we use in the software.

Hi sorry about that we will take a look at the values in this section. Please not we can not use SCOTT values they do not license values to any 3rd party that I am aware of. To get the actual selling prices for stamps on the internet, you can right mouse click on any stamp and select INFORMATION OVERLOAD, ebay completed, etc...