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hi, the company that makes our licensing code has just released a new update that will hopefully fix this problem that a couple customers have received . We need to integrate it CoinManage and will get a new build out in a day or 2 will inform you when it can be downloaded.

Ok thanks, will contact you by email today.

Hi Jim, We have recently spent several day entering the latest Canadian issues to the program. Several hundred new Collector Coin & Collector Set issues, etc... Right now the data is in the latest update to the CoinManage Deluxe, we will be creating a separate CoinManage Canada 2017 product in the next couple days. I will email you the upgrade info as soon as it is ready.

Ok, we will take a look at this, thanks for reporting it. Note that EXPORT TO HTML is an option for outputting any report, you may get better results that way.

Hi, that is by design. We don't feel it adds much to have a separate image for every year/mm unless it is a different design. Also, having images for every year / mm would really bloat up the program to the point it wouldn't even fit on a DVD and take a long time to download / install.

Hi, we did a video to answer this and other related questions:

Not currently, we would have to add those value fields to the database table that stores values. That would change the database file structure, so its not something we would do unless there is a lot of demand for those values.

Hi please email us the code we can deactivate it over the internet do you can use it

We are going to do a video on activation codes later today. I will post the link when it is ready. Of you still have problems please come on our CONTACT US page LIVE SUPPORT. Or email for a remote control. Are you sure you have installed the 2017 and when you see the activation window does it say 2017 on the title? if so, did you copy and paste the code directly from the email? If you purchased from AMAZON we can email you your code.

Hi, yes we can add this to our list of new features to add. Should the field be a simple text field, or should we also include some choices as well? If it should include some choices from a drop down can you tell us what they should be or give a link describing the possible entries to this field.

We tried this last night and it was working fine. Which version of StampManage are you using?

Yes, I should have mentioned that. The totals on the status bar will show for whatever collection, country, denomination or type is currently selected.

Only the CoinManage USA 2017 so far. Still working on the Deluxe 2017 update.

Hi, we will take a look at this we are trying to finish up the free update. So you simply type in a new value, does it save if you hit the TAB key to go to the next value?

Video on how to view the total value of your collection:

Video on steps to take if you encounter the "Unrecognized Database Format" error.

The build is up now if you have coinmanage USA 2017 select Help > Check for updates from the main menu we were on a remote control last night with a user having the error on program exit. We made a change but I'm not sure if it will fix the issue if not anyone with the problem willing to try a special build that will help us see exactly where the problem happens please click the live support button on our contact us page

Hi, we have fixed that today, will be putting up another CoinManage USA update later tonight that will include the fix and a few more database additions.

Seems to be working fine, it is on YouTube at:

we are able to reproduce the problem and have already fixed it. Will be rolling out free updates this week.

A common question from customers is: I have bought a new computer, how do I move StampManage to the new machine. Watch this video for info on how to do this using our Internet backup & restore.

These are pcgs stabbed coins? We will take a look at our code regarding this grade

Hi, we can send you the program on DVD. That is the correct link to download, the file is 3.5gb, a few customers cannot download a file that large for various reasons.

If the update fixes the issue, we can arrange something for you to get the fix.