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admin

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Everything posted by admin

  1. admin

    Mr

    Hi, no the program will only work on MS Windows computers.
  2. Hi, yes it includes free upgrades. I think I emailed you about this and you replied. If not, kindly email: sales@libertystreet.com
  3. Its ready now, just going to do a bit more testing and then send out emails on the 13th or 14th.
  4. Hi, the program should download the spot prices whenever you run the program. The spot prices are updated once a day. To have real time spot prices would cost a lot of money and we would have to increase the cost of the program.
  5. Hi, look at the screenshot here to see how to do this. Under the COINMANAGE DATABASE section, open the 2020 value table. Then right mouse click on Canada -> 1 Cent and pick one the Checklist reports from the popup menu.
  6. Yes this is correct thanks. For Most of the pull down lists in the ADD COIN dialog, if the option is not in the pull down list you can manually enter a new one into the edit section of the pulldown.
  7. Hi, sorry we had to update the HomeManage manual for the new 2020 version and get it approved for sale. Will send you the links in the next few hours.
  8. are the images already uploaded to your hard drive or on a USB? If so, you can simply drag the image file as shown in screenshot below. You can also use the Load File... button to choose the image file.
  9. Hi, they are in the Walking Liberty section as shown in the image below. Do you not see Walking Liberty coins when in the Add Coin dialog?
  10. Hi, we send you info for the new 2020 edition earlier today. Let me know if the problem still exists.
  11. if you have 2 coins of the same variety, you can also use the CLONE feature to create separate entries for each coin. Then edit each entry with the coins's grade and other information
  12. Hi, does this happen for every coin you try to edit or only a certain coin. If only for certain coins is it possible you have some punctuation such as quotation mark in the comments.
  13. admin

    Guest

    HI, we have a separate section for sets such as Uncirculated Mint Sets for example: United States > Unc. Mint Sets
  14. Hi, we have tried emailing you but the emails always bounce. After the backup seems to be finished, can you use the windows explorer to look at the folder where you specified that the backup should be saved at. do you see any ZIP files there? those are created by the backup program.
  15. when you select FILE > MANAGE BACKUP FILES from the main menu does a folder open with some ZIP files in there?
  16. Hi, if your list looks blank after a backup try selecting a collection again you should see the data again. Its usually best to backup before exiting the program so you backup the latest changes. when doing a local backup you can change the folder where the backup is going to be stored, are you unable to backup to any folder whatsoever?
  17. Hi, no sorry the program does not support batch reports.
  18. Yes, I realize it is an issue. Unfortunately fixing it means making many program changes to detect the user screen size and scale accordingly. We will be doing these changes in the coming months.
  19. Hi, did you purchase the STAMPMANAGE DELUXE 2020? if so, to install the Deluxe 2020 you would download from these 2 links: https://s3.amazonaws.com/LSSDownloads/StampMngShip2020.exe AFTER installing the program from the link above..download and install the Additional Images setup from: https://s3.amazonaws.com/LSSDownloads/StampMng2020Images.exe
  20. admin

    2020 upgrade

    I don't see any email from you to tech support in the last few days. We did find your email address and have replied.
  21. can you do an internet backup and then email techsupport@libertystreet.com so we can look at your data file. And kindly let us know what the error message says.
  22. admin

    2020 upgrade

    Hi, we have never offered free lifetime upgrades to major new versions. Look in the Sales Questions section of our web-site. You can always download the version you purchased from the download link. Many software companies charge to download a program again after 30 or 60 days. It's called "download insurance" in addition, we do not charge a penny extra for internet backup storage and virtually all software companies would charge extra for that.
  23. Hi, what is the resolution of your monitor? You can increase the font size that shows in the list view from TOOLS > PREFERENCES.
  24. If you change anything else such as the color scheme, keyboard shortcuts etc.. is that saved properly?
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