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I sent an email with the code to your gmail address. I noticed you purchased using an email ending with suddenlink and there is another email used a couple years ago ending with cebridge. If you still have not received the code can you email libertyst@gmail.com with the correct address.

Hi, do you see any sort of error message? Does your local backup work?

Hi, we have had some issues with activation codes not being received by the customer via automated email. I am going to send you a code via a direct message in this forum in the next couple minutes. If you do not receive can you email libertyst@gmail.com.

Ok we will take a look at this, thanks for the report.

If you are the same person who sent a PM we can remote tommorrow. Regarding this error, the solution is almost always that the STAMPDATA.MDB data file is still on the user machine in another folder. By copying the data file to the current data folder used by StampManage the data is recovered. Note that after the old data is recovered, you can choose: FILE > UPDATE STAMPMANAGE DATA FILE.. from the main menu to update the data file if it was being used on an older version of StampManage. We have a video on this subject.

Hi, yes that is correct. The Collections view shows the coins you have inventoried, not the CoinManage coin database

Can you try choosing FILE > UPDATE STAMPMANAGE DATA FILE.. from the main menu. Then EXIT StampManage and run it again. Do you now see a 2020 values table?

We are trying to finish up the feature that allows the mac app to store images for each record. Just need to finish the synchronization to iCloud & back. The images will be compatible with Windows. We will work on the conversion program soon, hard to give an exact date sorry

Thanks for posting that, we also have a text version at our Blog

in the next few days we will send out emails to all customers. If you don't get it kindly contact sales@libertystreet.com

Hi, you are clicking the OK button to save the edit I assume? Do you have the latest update, you can look in your APP UPDATES and make sure there is not a new update to CoinManage ready to download. We are working hard to get a new version of the Mac product out soon. It will allow user to associate images with each record.

Hi, with the 2020 edition you are able to delete the 2018 edition, but afterwards you would need to install 2020 again as the 2018 install will delete the stock images. I know this is not good, but going forward the changes we have made will mean … in 2021 you will be able to uninstall the 2020 version with no effect on the 2021. regarding the backup files, we would never delete the backup folder during an uninstall as it may contain data the user still needs

The CMUT23.DLL belongs to the reporting component we include with the software. As Clinton asked, which version of Windows do you use this on? We have thousands of customers using this DLL along with CoinManage and I dont recall any other reports of issues like this. Are you running on the PARALLELS PC emulator for the Mac by any chance?

Ok we will correct this. Thanks for the report. We are working hard to get HomeManage 2020 out sometime in March. There will be many improvements to the User Interface and we are going through all bug reports submitted by customers.

Hi, we are going to do a YouTube video on these soon, this week.

We have had some requests for a list of countries with associated numbers. Here it is in txt format. To see the images for a particular country, choose FILE > GO TO STAMPMANAGE IMAGES FOLDER from the main menu. Then open the numbered folder corresponding to the country you want to see. Countries.txt

Hi, we will take a good look at image errors, sometimes the issue is that images from an older version are stll there even though we deleted wrong images in a later version. regarding missing values & data. We are adding values, images and data. Several thousand each month. The program is not complete for all countries, we have a 30 day trial version that contains all the images/ data /values so are user can see the data in the program before purchase.

Thanks as always, do you have a PayPal account for contributions?

Hi, the best way is to CLONE the stamp. Use 1 record to record the Plate Blocks, the other record to record the SINGLES.

Not currently, but it is not hard to add this field to the PROPERTIES dialog that shows for multiple stamps. So we will add this for the next free update.

Hi, not yet. We need to write a conversion program. We are working on adding imaging capabilities to the Mac version first and hope to have that done in the coming weeks.

Have you seen this site: American First Day Cover Society

Did you get through the update install process? When you first ran the program after updating did you see the IMPORT dialog come up and show importing activity?

There should be a reporting field called Stamp.HasImage which is true or false. We can create such a report and add it for the next 2020 update. Is not that hard to do.

can you go into TOOLS > PREFERENCES. Do you see the option to select 2020 from the value tables list? If so, select it then click OK