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== QUESTION == I am trying the current version of CoinManage. When I enter silver bullion bars, it does not show current value in the area under the content Can this be corrected. Thanks == ANSWER == I think I figured it out. Have to add condition in properties as B.V.

Screenshots.docx=== PROBLEM === I have just installed Stamp Manage 2018 on my laptop and my tablet. The install on my laptop works perfectly, however, my tablet is a different story. On the tablet no data show in the top window. The only image is the first image. I am attaching screenshots. Any ideas as to why this is happening on one and not the other? == SOLUTION == Ok that error looks like the column header file is corrupted, please: 1. EXIT StampManage 2. delete the HEADERS.WCD file. It should be in your: MY DOCUMENTS\STAMPMANAGE folder

Hi, I believe we replied to this. You were running the CoinManage Deluxe demo, then purchased the USA version. The solution is to download and install the USA version.

Hi, there are 2 functions: Asset.GetNumImages - returns number of images that an asset has attached Asset.HasImage - returns TRUE if the asset has at least 1 image attached to it. would these functions help you out?

== PROBLEM == Just tried updating CoinManage Deluxe and got error #5; a decompression error has occurred. Could not open output file. == SOLUTION == customer reported a few hours later that this was happening because he had CoinManage running while installing the update. After the update downloads and the setup program begins, please EXIT CoinManage as the update needs to overwrite the main application EXE file

Hi, this video shows how to view stamps by dealer. There is also a report you can run: REPORTS > MORE REPORTS > STAMPS OWNED BY DEALER

Hi, that error sounds like it is coming from the 3rd party licensing system that is integrated into the software. I don't think it is designed to work in a LINUX Windows emulator environment. Sorry about that. Is there a LINUX command that would disable your modem? We don't have much LINUX knowledge here, is this link any help: http://www.oreilly.com/openbook/linag2/book/ch04.html

Hi, I believe you had sent a simple text message to our libertyst @ gmail.com address and it was received. If you can't send the files there may be an issue sending files with your email provider, the files are not large I am really not sure.

Hi, is this regarding the StampManage USA or the Deluxe? We sent out an email to Deluxe users that details changes made.

Hi, we will start putting the changes made in the WHATS NEW section of the documentation. Always do local/internet backup before downloading a new version. We don't change the data file structure often, when we do we spend quite a bit of time making sure a new version will update the database format when you first run it.

Merging 2 database files can be quite challenging. You would need to open the COINDESC.MDB data file using Microsoft Access. 1/ Copy and paste all the records from the CM2001MAINCOLLECTION table to the same table in the 2nd data file. This table contains all the coins you have inventoried. 2/ If you have created multiple collections, copy and paste the rows representing the new collections from the COLLECTIONS table to the 2nd data file.

Hi, please check out this video it talks about silver bars but the same instructions apply to silver rounds.

We were recently asked how to move a stamp variety from one category to another... In the video below, Argentina C4 is in the GENERAL ISSUES category, we move it to it's correct category AIR POST.

Video tutorial showing how to add a new vehicle to HomeManage, then how to assign assets to the vehicle. HomeManage-inventory-travel-trailer.mp4

Hi, the files we need for the error report are in your MY DOCUMENTS folder and are called: ERRORLOG.TXT CRASH.DMP if you can ZIP and email those 2 files we would appreciate it.

Hi, ok we are going to try to reproduce this here. Thanks for the report.

Hi, if you install the program again you should get back any data that was deleted. As far as "losing" a country, is there any way you clicked on the REMOVE button with the country selected in the STAMPMANAGE DATABASE EDITOR?

Hi, are you trying to delete a vehicle that is already assigned to 1 or more assets? You would need to disassociate the asset from the vehicle first. Here is a short video showing how to add a vehicle.

=== QUESTION === I'm writing to inquire to see if I purchase the HomeManage 2017 software if I would be able to keep a copy on a USB drive and run it from any computer should my primary PC be damaged/destroyed in a disaster. Can you please advise? === ANSWER === Hi, to run the program requires the install program is run on a Computer first in order to install several files needed. So you could copy the install program to a USB or download it anytime, but simply having a USB drive with the EXE file is not sufficient. HomeManage has an internet backup feature so you can simply install the program on another computer and RESTORE your data at any time.

==== QUESTION ===== I am currently using SM 2017 Deluxe on 2 computers: Dell Inspiron desktop (Windows 7); HP Pavilion laptop (Windows 10). Both were loaded using the same downloaded .exe file. On the desktop, the "Add Stamp" window is normal and as expected. On the laptop, the "add Stamp" window is missing the right-hand side, as shown in the attached file. Among other things, this is a real nuisance when trying to add multiple stamps in a set. === ANSWER ==== You should be able to fix this by selecting Tools > Reset Add Stamp dialog window size settings from the main menu.

Hi, yes we understand. But storing the attachments in the database would cause problems as the data file would get bloated quickly. Moving attachments to a special folder would be a problem if you then changed the original attachment file..

HomeManage lets you change the properties of multiple assets at once. For example, you may want to set the Purchase date for 3 or 4 assets.

1/ Select TOOLS > COINMANAGE COIN DATABASE EDITOR... from the main menu. 2/ Enter the Country, Denomination & Type Name. 3/ Click on the Coins tab and add at least 1 variety for the newly type. We also did a YouTube video on this awhile back.

Hi, the icon is currently compiled into the application, so the user can't change the flag icon.

To Restore a backup that was done using CoinManage 1/ Select File > Restore Backup... from the main menu. 2/ CoinManage will first do a new backup of the data you are currently viewing in the program. The reason for this is that the restore backup will replace the current data with that stored in the backup file. 3/ CoinManage stores backups in the ZIP file format. Select the ZIP file that you wish to restore. 4/ Exit and restart the program. Sometimes the values table is not properly imported which can cause errors, exiting the program will fix this.