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We are taking a look at that tonight. Will post update in the next day. Thanks for letting us know.

=== QUESTION I was checking over the software and I understand that it's mainly for home inventory, but I would like to know would it work well for my hobby collection. I have a fair size of Lionel trains and accessories which I would like to inventory. I want to keep track of everything I have in my collection. I see that I can add pictures which be very useful, but I just need to know if it would work for me for my train collection. I would be looking to create folders to help break down my collection into different categories. === ANSWER think you could use it for your Train collection. The program lets You define over 100 user defined text, date, currency and Boolean fields that would probably be useful. It is possible to rename the "location" and "room" fields to correspond to something more relevant for lionel train collections.

Had a customer who could not get Print Preview to work for reports. Even after an hour of remote control still could not figure out why this was happening. the customer solved the problem in the Preferences window for his Canon printer by choosing: Cannon printer preferences, quick set, preview before printing. this may apply to other printers so try it if you can't get Print Preview to show up

is not going too well to be honest. The problem is that customers would expect to use the same data file across platforms We hav'ent found a great solution for that, may need to convert from Microsoft Access to a format the Apple iPhone / iPad can use. We have started on the Apple App but can't give a finish date at this time.

the 2016 values are not ready yet, they will be included with the 2016 Upgrade. Are you referring to the 2016 Upgrade page? That would not be ready until 2016 is done in late Feb. / March 2016.

You have to do it for the regular 2015 values and then for the PCGS values, selecting from the VALUE TABLE drop down,. We will try to make that more efficient. No, just pay once you would get the 2016 Deluxe free upgrade

Just the difference in price sent to: PDD@libertystreet.com - APPLY VALUES updates all prices and should be done after an upgrade. When you update using PCGS prices and coins that were graded by PCGS get their value updated as PCGS values are for PCGS graded slabbed coins

Hi, we update the main prices once a year, you can use the APPLY VALUES command under the TOOLS menu to update prices. Any bullion coins with a value set to B.V. will have their bullion value updated by that command. 2016 is out probably late Feb. / early March. Anybody who buys CoinManage 2015 Dec. 1 or later will get a free upgrade. email sales@libertystreet.com with your new email we will add it to our mailing list that we use for upgrade emails.

Hi, sorry you would have to install the program again to the same folders. It should not take nearly as long to install as it will not need to write the vast majority of image files.

sorry we are working through many emails from last week, can you forward the email to libertyst@gmail.com I will get right on it.

Hi are you sure the version you downloaded is the same as the one you had the code for? A newer version will require a new code.

=== QUESTION I have coinmanage on my desktop and my laptop with the data and images on a flash drive, When i update do I have to do both systems. Can I install on flash drive so I can minimize potential problems? === ANSWER you should not install the software directly to a flash drive. The best setup is to point the data folder and images folder to the flash drive and switch the flash drive to whatever computer you are using. A better solution is to use an external hard drive as they are faster, a 1TB external hard drive on Amazon.com is quite cheap these days.

Hi, Yes the software will work fine on Windows 10. Will update our web-site accordingly.

there is a separate denomination field in the SEARCH dialog. If you enter 2c in there and then "jackson" in the text search field does it work?

Hi, I believe I remoted to your computer and the image problem was related to not you not having permissions to write to the Images folder and was corrected. The Preview problem is probably related we are trying to verify that. To Run StampManage (and many other Windows programs) you MUST be able to write to the MY DOCUMENTS folder and the Windows Registry. We seem to see quite a few customers who don't have these permissions for some reason. Often after upgrading to Windows 10.

Thanks for the good idea. We can put in a feature that would allow you to manually increase the Replacement Cost by a certain percentage. Just a simple dialog box with the percentage increase/decrease at the input.

Below is a recent tech support chat. HomeManage needs to be able to write to the Windows Registry to store the backup folder location and other similar settings. If you install the program for ALL USERS ON THIS COMPUTER it is possible you may not have permission to write to the Windows Registry unless you run the program with Admin rights. == User I can't seem to get Home Manage Inventory 2015 to set the default backup to my "G:\Backup" flash drive. It keeps defaulting to an "F" drive which I don't have. == Liberty Street Software: you are trying to change the setting in the program, you have the 2015 edition? == User Yes. I holds the setting I set until I exit and then defaults to the wrong back drive when opened again == Liberty Street Software: sounds like you dont have permission to write to your Windows Registry, the program needs permission cause thats where it stores the folder preferences == User Please explain how this can be corrected. I am the sole user of my computer, and other programs such as Quicken and TurboTax allow me to set the default backup without any problem. == Liberty Street Software: they may not store the settings in the windows registry, one minute when you setup the software did you specify that it be installed only for the current user or for anyone using that machine? == Mario: I just did an update to see if that would help and set it for any user. I don't recall, however, how originally installed it several months ago. By the way, I input data frequently with no problem and manually back up to the flash drive, but I have to redirect it to the flash drive each time. == Liberty Street Software: try running the program as administrator, right mouse click on the program icon and select RUN AS ADMINISTRATOR from the popup menu == User That worked. Thanks. I'll print this chat and keep it for future reference. Have a great New year.

This is for the Deluxe full demo download? We think the problem is that download is over 4gb and there is some 4gb limit with Windows 10. Can you try downloading our New Demo. We have a customer with your problem who can now install the demo after downloading this latest demo.

can you check out for info on how to do this.

Hi, we are going over this for the new 2016 edition of StampManage Deluxe, will notify you on how to get an updated version when it is ready for use.

We have had a couple customers who had upgraded to Windows 10. After upgrading, their MY DOCUMENTS folder was set to read-only. This causes problems with any software such as ours that stores data files under this folder. We had a user with this problem, here is the solution he found: Thanks for help. Thought I had removed read only but still there when I reopened properties. Little more complicated to do than I thought. If interested here is link that shows you how to remove “Read Only”. http://superuser.com/questions/866120/cant-remove-read-only-attribute-from-folder-windows-8-1, but you probably already know this. Works on windows 10!

Hi, you would use the INTERNET BACKUP / RESTORE features. They save and then retreive the backup file that is stored on our secure internet cloud storage.

1) You don't have russian-language interface of your program, do you? Hi, sorry we don't have a Russian version. We are working on a French version but that is no help to you. 2) When i add, for example, location in russian at the top i see characters: I think if we change the program to UNICODE those characters may come out correctly, will have to invesigate. 3) Finally i want to export all the information to Excel. I saw a great number of reports in menu "Reporting", but could i make my own report? To choose fields (for example, description, category, location, room, image ...) that i want to add to the report by myself? Sure you can make your own report, please see and for more info on how to do this.4) In the main window i see fields Image, AssetNum., Category, BrandName... Can i add or remove some fields from this window? Yes, select TOOLS > PREFERENCES then choose the COLUMNS tab to change what columns you see

=== VARIOUS QUESTIONS FROM A PROSPECTIVE CUSTOMER I am interested in purchasing some of your products (StampManage, CoinManage with CurrencyManage, and Lignup). My first question is concerning using all of the products on my main desktop computer and my laptop computer: I use my laptop when I enter the actual data, but my desktop to create, print reports, and backup my databases. Can I buy one package license and install it on both computers? I would rather not have to purchase 2 licenses , since I only use one at a time. *** each license is good for 2 computers so you only need the 1 license My second question is concerning the CoinManage and CurrencyManage software: I have coins and currency from all around the world. I also have gold coins from all around the world. Many of my coins are ancient coins ( BC and early AD coins). Do these software programs work with ancient coins and non US coins? *** CoinManage deluxe has USA, Canada and UK coins listed. CurrencyManage has USA and Canadian banknotes. You can add data from other countries yourself, the program is not really designer for ancient coins. My last question is concerning Lignup software: Will it work only with stamps or will it also work with coins and currencies? *** The search is only for stamps at this point. Check out the demo, it does a great job of identifying stamps all over the internet. Thanks, in advance, for your help with this.

Hi, this happens every time you run the program? can you do an internet backup and let us know when you do so. This will let us test with your data file.